- We have made available various services, tools and functionality on this website for your use. The information set out by us on these pages tells Customers how you can use these services, tools and functionality to find out about and book our products, view content provided by us and interact with us. Your use of this website in these ways is subject to the following Terms and Conditions:
- By using the service in Tanix's website, the Customers authorizes Tanix to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information.
- The Customers is responsible for maintaining the confidentiality of the password they chosen while registering and the account.
- The Customers should be of sufficient legal age to use this service, and they possess the legal right and ability to create binding obligations/contract for any liability that they may incur as a result of the use of this service, and is not a person barred from availing the services under the laws of India.
- Customers understand that they are financially responsible for all uses of this service by them and those using their login information.
- Customers warrant that all information supplied by them and members of their household in using the booking facility are true and accurate.
- Customers must not resell the services provided in the Tanix website; use the Tanix website to make any speculative, false or fraudulent booking; or use the website so as to interfere with others’ use of the Tanix website.
- The Customer is fully responsible for all activities that occur while using their password or account. Customer will supervise usage of the booking facility under their name or account. It is the duty of the Customers to notify Tanix immediately in writing of any unauthorized use of their password or account or any other breach of security. Tanix will not be liable for any loss that may be incurred by the Customers as a result of unauthorized use of his/her password or account, either with or without his/her knowledge.
- Tanix reserves the right to charge transaction fees based on certain completed transactions using the services. Tanix further reserves the right to alter any and all fees from time to time, without notice.
- The prices quoted are correct from the time you log into Tanixholidays.com and are subject to change and subject to availability.
- The Customers shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.
- Tanix is responsible only for the transactions that are done by the Customers through Tanix.
- Tanix would send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by the Customers at the time of booking.
- In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, Tanix will process the refund and intimate the Customers of the same. Tanix is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.
- Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and Tanix as the case may be. The Customers shall request Tanix for any refunds against the unutilized or 'no show' air or hotel booking for any reasons within 90 days from the date of departure for the air ticket and/or the date of check in for the hotel booking. No refund would be payable for any requests made after the expiry of 90 days as above.
- The Customers will have to abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the services. Further the Customers should comply with all applicable laws and regulations regarding use of the services with respect to the jurisdiction concerned for each transaction.
- Unless explicitly provided by Tanix in any specific service or deliverable, obtaining sufficient insurance coverage is the obligation/option of the Customers and Tanix doesn't accept any claims arising out of such scenarios.
- Insurance, if any provided as a part of the service/ product by Tanix shall be as per the terms and conditions of the insuring company. The Customers shall contact the insurance company directly for any claims or disputes and Tanix shall not provide any express or implied undertakings for acceptance of the claims by the insurance company.
- There can be exceptional circumstances where the service operators like the airlines, hotels, the respective transportation providers or concerns may be unable to honor the confirmed bookings due to various reasons like operational and technical issues, route and flight cancellations, climatic conditions, labor unrest, government decisions etc. If Tanix is informed in advance of such situations where dishonor of bookings may happen, it will make its best efforts to provide similar alternative to its customers or refund the booking amount after reasonable service charges, only if supported and refunded by that respective service operators. The Customers agrees that Tanix being an agent for facilitating the booking services shall not be responsible for any such circumstances and the customers have to contact that service provider directly for any further resolutions and refunds.
- Tanix shall not be liable for delays or inabilities in performance or nonperformance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control.
- The travel bookings done by Tanix are subject to the applicable requirements of Visa which are to be obtained by the individual traveler. Tanix is not responsible for any issues, including inability to travel, arising out of such Visa requirements and is also not liable to refund for the untraveled bookings due to any such reason.
- The Customers shall be solely and exclusively liable for any breach of any country specific rules and regulations or general code of conduct and Tanix cannot be held responsible for the same.
- The Customers expressly undertakes to provide to Tanix only correct and valid information while requesting for any services under this agreement, and not to make any misrepresentation of facts at all. Any default on part of the Customers shall lead to prevent the Customers from availing the services from Tanix.
- Tanix reserves the right to change the terms, conditions, and notices under which the Tanix websites are offered, including but not limited to the charges. The Customers is responsible for regularly reviewing these terms and conditions.
- The Customers expressly agrees that use of the services is at their sole risk. Our third party Product and Services may be subject to specific third party Terms and Conditions, where Tanix is acting as an agent. In no circumstances shall Tanix be liable for the services provided by the service provider. The services are provided on an "as is" and "as available" basis. Tanix may change the features or functionality of the services at any time, in their sole discretion, without notice.
- Where our site contains links to other sites and resources provided by third parties, these links are provided for Customers’ information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
- Your holiday details are updated every 24 hours, changes to your booking may not be shown on Tanixholidays.com until after this time. Some changes, such as an accommodation amendment, may take up to 7 days to show within the website.
- Flight times are subject to change. Your anticipated flight times will be shown on the My Flight Details page two weeks before you’re due to fly.
- The Customers may only use this website for your own personal, non-commercial use only; to obtain information on, check the suitability and availability of our products and services; for purposes legitimately connected with purchasing our products and services; to access or retrieve your travel information and/or booking data, manage your preferences or to get into contact with us about your bookings or travel arrangements; or submit and share your views, reviews and comments on our products and services.
- Customers shall not access, extract, use or copy any material or information on this website for any commercial purpose or for any purposes which are unlawful or that is otherwise prohibited by these conditions of use. In particular, Customers are not allowed to copy, distribute, alter or tamper with in any way or use any material contained in this website except that you may print off any individual page for your own personal use; use this website in a way that causes or may cause an infringement of the rights of any other party or which breaches any standards, regulations or codes published by any relevant authority; use this website in any way that interferes with or affects the performance of the website or our systems or which interferes in any way with other Customers use of the website; gain, or attempt to gain, any unauthorized access to our website, our other systems and/or to the personal data, information or booking data of other Customers and customers; or make any unauthorized, false or fraudulent reservation on this Website.
- When you book any products or services from us, you will do so subject to these website terms and conditions, and such further terms and conditions as may be applied by the hotel where you will be staying. These conditions constitute the entire agreement and understanding between you and Tanix in relation to their subject matter. By proceeding with a booking, you acknowledge that you have read and understood all of the terms & conditions and agree to be bound by them. However, if you do not or cannot accept our conditions in full, you must stop using our website immediately. These conditions may vary from time to time. By browsing this website you accept that you are bound by the terms & conditions current at the time when you browse or book.
- Tanix may remove or make changes to the products, information, content, materials, tools and features on this website at any time without liability and without notice. Tanix also reserve the right to immediately terminate or suspend use of or access to this website by customers at any time and without any prior notice if we consider that customers have breached any of our terms and conditions. Tanix may also alter or modify or withdraw all or any parts of the terms and conditions at any time, or replace wholly or in part and such changes or modifications shall be effective immediately upon their publication. Customers should review these regularly to ensure you are familiar with the most up to date version. Browsing and continuing to access or use our website constitutes your acceptance of the updated terms and conditions and you agree to by bound by the updated terms and conditions. In case of dispute with any party, Tanix’s decision will be binding and final.
- Customers may submit reviews and travel experiences on this website. By submitting review you warrant that, you own or control the content of your review and it is your own original work; the content is not defamatory and does not infringe any applicable laws and the content is accurate, truthful and your own genuine opinion and you will indemnify and hold harmless Tanix for all damages, costs and expenses incurred for breach of these warranties. Tanix reserves the right not to publish reviews, to amend content of reviews at any time and to remove reviews from this website without notice after publication at Tanix’s sole discretion.
- To the maximum extent permitted by law, Tanix disclaim all warranties, whether express or implied by statute, custom or usage relating to the information contained in this website and we shall not be liable for any losses or damages whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this website. This website has been designed within India, thus by accessing this website Customers are agreeing that the Courts of India will deal with any disputes which may arise between Customers and the company, and that Indian law shall be the applicable law.
|