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Singapore and Malaysia, two of Southeast Asia's most exclusive travel destinations, have a rich cultural history and a modern, cosmopolitan vibe that draws visitors from all over the world. The finest of Singapore and Malaysia are included in Neem Holidays' travel package. The Singapore and Malaysia itinerary put up by Neem Holidays provides you with a glimpse of the exciting Night Safari, one of the top tourist destinations for a taste of great adventure.
Day 1 : Arrival, Kuala Lumpur - Genting Highlands by cable car
Welcome to KUALA LUMPUR! Upon arrival in Malaysia, meet our representative and transfer to hotel for check-in. (Check-in time is 1500 hrs & early check-in is subject to availability and hotel policy.) Drive to the Sky way cable car station for a scenic ride up to Genting Highlands (1760m altitude). It's pleasant & cool up there, carry warm clothing if required. Genting Highlands is an integrated hill resort. It is also referred as the City of Entertainment. Enjoy your visit at Indoor / Outdoor Theme Park of Genting Highlands or try your luck at the only land-based casino of Malaysia - The SKY Casino of Genting Highlands..
Note: We will only visit the indoor theme park if Genting Highlands' outdoor theme park is closed for any reason.
Overnight stay at hotel in Genting.
Flight Transfer Sightseeing Lunch[MEALS: Lunch (only if arrival is before 11.30 AM)] Dinner Hotel Stay
Day 2 : Genting – Kuala Lumpur
After breakfast check – out form the hotel and proceed towards Kuala Lumpur. Upon arrival in Kuala Lumpur, start an exciting city tour of Kuala Lumpur – drive past the National Mosque, photo stop at the Petronas twin towers, see the superb buildings at the Independence Square and Parliament House, photo stop at the King’s Palace – the residence of the elected king of Malaysia. Later, visit KL Tower - world's 7th tallest tower, also, Malaysia and Southeast Asia's tallest tower. End the tour with a visit Cocoa Boutique – a chance to buy Malaysian local chocolates.
Overnight stay at hotel in Kuala Lumpur.
Hotel Stay Sightseeing Continental Breakfast Lunch Dinner
Day 3 : Kuala Lumpur – Batu Cave – PutraJaya
After breakfast proceed for to visit Batu Caves – a leading Hindu shrine in Malaysia. In order to reach to the caves, one must climb 272 steps. Later, enjoy orientation city tour of Putrajaya - where we visit Putrajaya Lake & Putra Mosque.
Overnight stay at hotel in Kuala Lumpur.
Hotel Stay Sightseeing Continental Breakfast Lunch Dinner
Day 4 : Kuala Lumpur – Singapore – Night Safari
After breakfast, check out from your hotel and proceed to Singapore by road in an airconditioned coach. Upon arrival check – in at the hotel and later proceed for Night Safari Night Safari – winner of the Singapore Tourism Awards Best Leisure Attraction Experience & the world's first tour of its kind. Watch a show: Creatures of the Night.
Note: Shows are extremely popular and entry is not guaranteed if stadiums fill to capacity. We recommend guest to keep this in mind and line up early.
Overnight stay at hotel in Singapore.
Hotel Stay Sightseeing Continental Breakfast Lunch Dinner
Day 5 : City Tour / Sentosa Island
Begin the day with breakfast at the hotel and get ready for a half-day city tour. You will see famous places like the Art Museum, Civilian War Memorial, Central Business District, Dhoby Ghaut, Esplanade Theatre, and Civic District. Next, you will discover gigantic Singapore flyer (entry not included), Istana, Marina Bay, Suntec City, Merlion Statue, and Thian Hock Keng Temple. After Lunch, proceed for fun-filled day at Sentosa Island which is famous for pristine beaches, elegant dining places, and much more. You will get a visit to Madame Tussauds and enjoy Wings of Time show. Also, see the bird's views of Sentosa Island on a cable car ride.
Overnight stay at hotel in Singapore.
Hotel Stay Sightseeing Continental Breakfast Lunch Dinner
Day 6 : Universal Studio
After breakfast, get ready for an entire day excursion to Universal Studios. The place is home to exciting rides, theme parks, entertaining shows, and a lot more. Get a chance to meet your favorite cartoon characters, see majestic movie sets, and explore different theme zones such as Sci-Fi City, Ancient Egypt, Madagascar, Hollywood, New York, and Far Far Away.
Overnight stay at hotel in Singapore.
Hotel Stay Sightseeing Continental Breakfast Lunch Dinner
Day 7 : Departure
After breakfast, check-out from your hotel and proceed to airport to board your flight back to the airport.
Flight Transfer Continental Breakfast
No of pax | Age Limit | Price per pax (Rs) |
---|---|---|
Adult | Above 12 years | INR 59875 / Adult ( With Tax ) |
* Mentioned prices may vary depending upon date of travel, hotel availability, surge pricing and seasonal rush.
Payment Terms & Methods :
PAYMENT SCHEDULE:
Booking amount = INR 25,000/- per person to confirm the booking
Balance amount to be cleared 45 days prior to start date of the tour.
Cancellation & Refund Policy :
But we actually don't want you to see this - We believe you deserve holidays..
Cancellation done by/ for/ due to:
Guest cancels the tour due to any personal reason:
After booking guest may have any personal reason like non sanction of leave, exam postponement, illness, family emergency etc. which leads to cancellation of their tour/ package.
Date of the cancellation request email sent by the guest (unless decision withheld or changed), will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
Considering the safety of the tourists, Neem Holidays Pvt. Ltd. is compelled to postpone/ reschedule the tour under force majeure situation or due to uncontrollable factors at the destination, however guest/s do not wish to continue and cancel the tour:
Neem Holidays Pvt. Ltd. reserves the right to cancel/ postpone/ re-schedule any tour under force majeure situation like natural calamity, epidemic, pandemic, terrorist activities, political unrest, curfews, local riots, government orders etc. or uncontrollable factors like airline operation/ schedule change, disruption due to political/ sports/ local/ VIP event etc. at the destination considering the safety of the tourists.
Under any such force majeure situation/ uncontrollable factors, no refund - fully or partially will be applicable. As refund is not applicable, guest will be required to choose the next possible future date of the same tour. If there is any price difference for the future tour, guests will have to pay the same before the tour departure.
To reschedule the tour in force majeure situation/ uncontrollable factors, Neem Holidays Pvt. Ltd. will send the request to all the concerned associates like airlines, hoteliers, transporters etc. for their cooperation and assistance in postponement of the services. In case these associates are not in a positon to consider the request, then actual cancellation charges may apply.
If guest wants to change the destination, then decision will depend on the cooperation of the associates like airlines, hoteliers, transporters etc. Such a decision will require time and will be given as early as possible. If the selected tour’s price is more, then guest will have to pay the difference before the tour departure. In case the tour price is less, then the remaining amount will be kept in a credit shell with Neem Holidays Pvt. Ltd.. No refund is applicable for the credit shell.
Guest cancels the tour due to non-acceptance of change in itinerary/ service:
For the betterment of the itinerary or under unforeseen situation, Neem Holidays Pvt. Ltd. reserves the right to add/ delete/ exchange the sightseeing place/s or any other service and on this ground guest will not be able to withdraw from the tour.
In this case if the additional sightseeing or service requires extra charge then it will have to be paid by the guest.
If any guest is not willing to accept the said change, then guest will have to cancel the tour and cancellation charges as per the Cancellation Policy will be applicable.
Deemed Cancellation - Guest’s booking stands cancelled due to visa rejection/ delay:
Rejection/ delay of visa will lead to deemed cancellation and the booking will stand cancelled without any intimation or confirmation from the Guest.
Visa rejection date will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
Guest can re-apply by paying additional visa charges, however granting of visa is at the discretion of the respective Consulates and Neem Holidays Pvt. Ltd. will not be responsible for the same.
If visa is not granted even for the second time, the cancellation charge will be based on the date of the rejection of the second visa application.
If no intimation of visa (granted/ rejected) is received from the respective consulate/ embassy before the tour departure, then it is considered as deemed cancellation and cancellation charge will be applicable.
In case of ‘group booking’, if visa of an individual in a group is rejected or delayed and the rest of the group cancels the tour then cancellation charges as mentioned in the Cancellation Policy shall be applicable to the entire group.
When visa is received from consulate, it’s copy is sent to the guest via email by Neem Holidays Pvt. Ltd., however sometimes consulates dispatch the passports directly to the guest’s residence. In both the cases it is the responsibility of the guest to check the visa sticker/visa copy and verify that the personal details and visa validity is accurate. Due to any incorrect details, if the immigration office does not allow the guest to leave or enter the country, then Neem Holidays Pvt. Ltd. will not be responsible for any refund / losses / consequences.
In certain cases, where air ticket/ visa is processed more than 91 days in advance, there along with regular tour cancellation charges, additional actual charges on account of air/visa fees will be applicable.
Deemed Cancellation - Guest’s booking stands cancelled due to the non-payment of partial/ full tour price:
Guest is required to pay full tour price at the time of booking/ 60 days/ 45 days prior to the tour departure date. If the payment is not received during the mentioned time frame, then Neem Holidays Pvt. Ltd. reserves the right to cancel the booking without any written notification from the guest and forfeit the paid amount.
In such case, Neem Holidays Pvt. Ltd.’s cancellation notice date will be treated as the deemed cancellation date and cancellation charges will apply as per the Cancellation Policy.
Deemed Cancellation - Guest’s booking stands cancelled due to ‘No show’ or absence on Day 1 of the tour:
If any guest fails to join the tour on day one, it is termed as ‘No Show’ and will be treated as deemed cancellation and no refund will be applicable.
All services will stand cancelled and 100% cancellation charges will be applicable, unless the guest notifies Neem Holidays Pvt. Ltd. about joining the same tour later at their own expense.
Deemed Cancellation - Guest’s tour stands cancelled due to discontinuation from ongoing tour:
If Guest discontinues/ terminates the tour for any personal reason, it is termed as deemed cancellation and no refund will be applicable.
Neem Holidays Pvt. Ltd. team will assist the guest to book the required services, however all expenses for the same will have to be paid by the guest immediately in advance.
Single (Solo) Guest sharing a room with other guest, cancels the tour:
Single guest should ideally book on speciality tours such as Women's Special/ Seniors Special/ Adventure Special etc., where Neem Holidays Pvt. Ltd. guarantees a room partner and guest saves on the single occupancy charge.
If a single guest is travelling alone on a regular tour, then s/he will have to pay single occupancy charge. If s/he gets a room partner for the tour and shares the twin/ double room for all tour days, then the single occupancy charge will be refunded to the guest within 10 working days of tour completion.
In case of cancellation by one of the room sharing partners, no refund of single occupancy charge is applicable.
In all the above situations, the following cancellation charges will be applicable:
Cancellation received number of days prior to Tour Departure - Cancellation Fee applicable on Net Tour Price (per person)
D-01 to 30 - 100%
D-31 to 60 - 50%
D-61 to 90 - 25%
D-91 to 365 - Cancellation of the booking amount and the remaining amount as a credit note.
The above cancellation charges include various direct and indirect expenses incurred for preparation and operation of the tour.
Neem Holidays Pvt. Ltd. is not liable to give any details or bifurcation of the tour price or the cancellation charge.
Any refund payable to the guest as per the Cancellation Policy will be paid within 10 working days of receiving the final confirmation of cancellation request from the guest.
Cancellation of the tour by Neem Holidays Pvt. Ltd.:
Neem Holidays Pvt. Ltd. reserves the right to cancel any group tour/ package due to any operational reason or inadequate participation of the guests required to operate a group tour. In such case, cancellation of tour shall be communicated to the guest on their registered email/ telephone/ sms.
Neem Holidays Pvt. Ltd. will not be liable to pay any interest on the tour amount paid by the guest.
Neem Holidays Pvt. Ltd. owes no responsibility for any additional expense related to any other arrangements made by the guest on their own.
A guest willing to take any other tour can do so in consultation with the respective Travel Advisor. Excess / short payment, if any for the new tour will be refunded/ collected, to/ from the guest.
Right of Admission and Termination:
Neem Holidays Pvt. Ltd. reserves the right to deny any booking or cancel the accepted booking of any guest without divulging any reason or giving any justification.
Neem Holidays Pvt. Ltd. reserves the right to terminate the tour of any guest while on tour if the guest does not follow the group tour decorum or misbehaves/ create nuisance to the co-passengers/ Tour Manager/ coach captain/ local citizens/ officials etc. Under such circumstance guest will have to make arrangements for their return travel on their own and no refund is applicable.
Transfer of Tour:
If guests wish to transfer their original tour to a new tour for any reason, then such transfer is treated as cancellation of the original tour and hence a fresh booking of the new tour has to be made. Cancellation charges will apply on the net tour price of the original tour. For the new tour, prevailing tour price and discounts will be applicable.
If guests wish to transfer the tour, they will have to communicate in writing to the Travel Advisor. Such requests will be accepted subject to availability.
Merging of Tours:
Neem Holidays Pvt. Ltd. reserves the right to merge two or multiple tours when there is inadequate participation of the guests in a single tour or for any operational reason. Seat allocation in the coach will happen as per the booking date priority of the merged tours.
Refund:
Neem Holidays Pvt. Ltd. reserves the right to determine the quantum of refund payable to the guest in case of cancellation, transfer or amendment of the tour. Refund is calculated on the basis of various factors such as the cancellation date, reduction in tour capacity, contractual agreement and cancellation policies of associates like airlines, hoteliers, transporters etc. The decision given by Neem Holidays Pvt. Ltd. on the quantum of refund according to the Cancellation Policy.
As per GOI regulations any refund from Neem Holidays Pvt. Ltd. for both, Indian or International tours will be paid only in Indian rupees by A/C payee cheque/ NEFT/RTGS, even if guest has made the tour payment partly or fully in foreign currency.
Refund is always processed in the name of the family head marked on the booking form or in case of ad-hoc/corporate group it may be in the name of the institution/company who has made the payment on behalf of the group.
Neem Holidays Pvt. Ltd. is not liable to pay any interest on the tour amount paid by the guest/s.
Convenience Charge for the payments made by Credit Card, Debit Card, Online Transfer etc., is non-refundable.
Tax Collected at Source (TCS) for international tours is non-refundable as it is deposited with the income tax department and recorded on guest’s registered PAN. TCS once paid cannot be reversed, however can be claimed by the guest while filing their annual Income Tax Returns.
In case of force majeure/ uncontrollable situation Neem Holidays Pvt. Ltd. reserves the right to levy non-refundable ‘tour transfer charge’ or ‘service charge’ for standalone service.
For FIT/Customized packages, Holiday Design Fee charged at the time of enquiry is non-refundable in case guests do not book the holiday with Neem Holidays Pvt. Ltd..
When tour price includes visa fee and if consulate/ VFS/ embassy procedure requires visa fee payment directly by the guest, then visa fee reduction will be given at the time of booking or will be refunded within 7 working days of submission of visa payment receipt by the guest.
When tour price includes visa fee and guest holds a valid visa for the tour, they are required to submit the visa copy at the time of booking to avail the reduction of the visa fee. In case of unforeseen circumstances if tour reschedules then guest will have to get the visa done according to the new schedule and bear the costs of the same.
Aksellent Holidays View Profile
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About Aksellent Holidays
Based in Virar (Maharashtra), Aksellent Holidays is the official franchise partner of a branded travel company “Neem Holidays” established in 2023. We mainly conduct tours for Vietnam and Indonesia.
With the collaboration of a number of travel agents in Vietnam and Indonesia, we connect travelers/holidaymakers to all scenic spots in these beautiful destinations. In our Vietnam tour, we cover places like Honoi, Halongbay, Hochi Minh City, Danang, etc. and in our Indonesia tour, we cover places like Sentosa Island, Universal Studio, Marina Sky Park, Garden By The Bay, etc. We provide reliable tour guides who are knowledgeable and highly responsive to the desires of travelers during their vacations in Vietnam and Indonesia. We offer a variety of tourism activities in Vietnam and Indonesia with more emphasis on tourists’ entertainment and having beautiful experiences.
We are a professional & trusted tour operator that provides the best tour services in Vietnam and Indonesia by targeting a sense of long-term relationship and friendship with customers and travel partners.
Our team members are multi-lingual & highly professional and will guarantee the best service delivered to our guests. With their support, we are providing all aspects related to the purpose of unmatched service in the tourism industry and adjusted to the essential product categories ranging from transportation and hotel accommodation, to tour programs. We are providing honeymoon packages, romantic holiday packages, and beach tour packages for Vietnam and Indonesia.
We are available for FIT leisure travels and group travels. We are your one-stop solution for all your travel needs in Vietnam and Indonesia. Our tours and itineraries are flexible and customization, we will answer all the questions and design the package base on your request. So, please let us know if there is anything we can arrange for your next plans for Vietnam and Indonesia today!
Read More...Aksellent Holidays
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