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Vietnam is a beautiful country with plenty to offer tourists. From the stunning scenery and sandy beaches, to the delicious food and friendly people, there is much to love about this Southeast Asian nation. And with our Vietnam Family Tour, you can experience it all with your loved ones.
Day 1 : Arrival – CAMBODIA
Welcome to CAMBODIA! Upon arrival at Phnom Penh, transfer to Siem Reap (~320 kms / 6hrs). After lunch, check-in at hotel. In the evening, we will enjoy a boat ride on the Tonle Sap lake at KAMPONG PHLUK VILLAGE. This is the largest permanent fresh-water lake in South East Asia and flows into Tonle Sap River, joining the Mekong in Phnom Penh. We will see a fishermen's "floating village" with floating schools, floating police station, etc. It issame as a big village floating on the lake, and the "village" move from place to place following water levels and current.
Overnight stay at hotel in Siem Reap.
Flight Transfer Sightseeing Lunch Dinner Hotel Stay
Day 2 : Siem Reap – Angkor Wat Tours
After breakfast, visit the Angkor Thom (12 century). Start with the South Gate with its huge statues depicting the churning of the ocean of milk, the Bayon Temple, unique for its 54 towers decorated with over 200 smiling faces of Avolokitesvara, the Phimeanakas, the Royal Enclosure, the Elephants Terrace and the Terrace of the Leper King. Also visit Thommanan, Chaosay Tevoda, Ta Keo: small, attractive temple in very good condition, built all the same time as Angkor Wat. Later, visit to Ta Prohm, one of the area’s most beautiful temples. Ta Prohm has been relatively untouched since it was discovered and retains much of its mystery. Then visit the most famous of all the temples on the plain of Angkor: Angkor Wat. The temple complex covers 81 hectares and is comparable in size to the Imperial Palace in Beijing. Its distinctive five towers are emblazoned on the Cambodian flag and the 12th century masterpiece is considered by art historians to be the prime example of classical Khmer art and architecture. Enjoy wonderful sunset from the top of Pre Rup Temple (Bakheng Hill).
Overnight stay at hotel in Siem Reap.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 3 : Siem Reap - Phnom Penh
After breakfast, check out & proceed to Phnom Penh. Upon arrival, head out to the Choeung Ek Memorial, where a stupa made up of some 8,000 human skulls marks the site of the infamous Killing Fields. Confront Cambodia's tragic past on a guided tour of the Tuol Sleng Genocide Museum, a former school which served as a Khmer Rouge torture center. It's estimated that more than 20,000 people were held & tortured here. Explore Wat Phnom, a peaceful temple situated on a hill for which the city is named. Later, visit the National Museum. Housed in a beautiful traditional building, it contains many outstanding examples of Khmer craftsmanship. Learn about a brighter period in Cambodian history with a visit to the Royal Palace and Silver Pagoda.
Overnight stay at hotel in Phnom Penh.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 4 : Phnom Penh - Ho Chi Minh City
After breakfast, check out and transfer back to Moc Bai border by road. Drop off at Moc Bai – Bavet Border (at Cambodia side). Guide and driver in Vietnam side will pick up the group upon arrival at Moc Bai border (Vietnam side). After immigration, we will travel by road to Ho Chi Minh. Upon arrival, enjoy orientation city tour to discover the city, known as the ”Paris of the East”. Visit Independence Palace, also known at the Reunification palace, was built on the sight of the former Norodom palace. The Independence palace is a widely known landmark of Ho Chi Minh City and was designed by the architect Ngo Viet Thu. Continue seeing the beautiful structures from the French Colonial times such as the Notre Dame Cathedral, the historic Central Post Office. Followed by the remarkable site of the War Remnants Museum the museum has a vast display of the both the Indochina wars.
Overnight stay at hotel in Ho Chi Minh City.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 5 : Ho Chi Minh City - Mekong Delta
After breakfast, we take you to My Tho, the capital of Tien Giang Province. Situated on the Mekong River, 75 kilometers southeast of Ho Chi Minh City, the city is surrounded by orchards and rice fields, which produce grain for the entire country. Visit one or two of the islands that produce traditional handcrafts, coconut candy and bee farms. Visit the Vinh Trang Pagoda, the oldest one in the delta on your boat trip on the Mekong River. Later return to Ho Chi Minh City.
Overnight stay at hotel in Ho Chi Minh City.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 6 : Ho Chi Minh City - Cu Chi Tunnels - Da Nang
After breakfast at hotel, proceed to Cu Chi Tunnel. The Cu Chi Tunnels are an immense network of interconnected tunnels near Saigon that are part of a much larger network lying below much of the country. A guided visit to these tunnels provides a better understanding of their history, the hardship of life underground and the resilience of the Vietnamese during combat. The tunnels were built and used initially by the Viet Cong guerrillas as hiding spots to protect them from the French air and ground sweeps. They later served as communication routes, storage facilities, hospitals and living quarters for the guerrilla fighters throughout the Vietnam-American war. You're invited to enter a section of the tunnels to witness the secrets of the tunnels firsthand. Your guide will also show you various mantraps employed from this period, the remains of an American tank and numerous B52 bomb craters. There is also the opportunity to fire an M60, M16 or AK47 rifle at the range next to the tunnelcomplex (at own cost). Later transfer to the airport for the flight to Da Nang. Upon arrival, check-in at your hotel.
Overnight stay at hotel in Da Nang.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 7 : Da Nang - Hoi An
Today, visit Marble Mountain which was named after the ancient oriental philosophy including 5 elements creating universe: metal, wood, water, fire and earth. Reaching here, you will see the systems of caves. Besides, you also could enjoy the panorama of Danang beach and its city from the summit of mountain. In evening, arrive Hoi An, our guide will bring you to explore the charming beauty of Hoi An at night. After 6 o’clock in the evening, as the old town lightened, it’s the time for paper lanterns with small candlesinside twinkle so you could buy (by yourselves) the candle lit paper flowers from little lovely girls who wear the Vietnamese traditional dress “Ao Dai” with conical hat and holding flat basket full of paper lanterns. Buy some and put them down on the Hoai River then make a wish. This is considered to bring you good luck and happiness. Next, you will have chance to see traditional game in Hoi An named: “Bai choi” which is crowded with people at night to play at the wide yard near the bridge to get more interesting experience. Beside, you could walk around the night market to buy some handmade souvenirs for your friends and relatives.
Overnight stay at hotel in Da Nang.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 8 : Da Nang – Ba Na Hills
After breakfast, transfer to Bana Hills and take Cable Car to Ba Na hillsstation. Stop at By Night station to visit Vong Nguyet hills, Linh Ung pagoda, The Old Villas of French. Continue moving up by cable car to the Nui Chua Mountain – the top of Ba Na range, visiting Ninh Phong top, Le Nim Villas, Orchid Garden, Golden Bridge. Local Lunch at restaurant. Then free to relax and play games at Fantasy Theme Amusement (almost normal games and 4D Movie already included in your tour package but only some games which have reward, you will pay the fee by yourself). After that you will take cable car back the foot and the driver picks up and transfers you to the restaurant for dinner and thereafter to hotel. Free time at Dragon Bridge after dinner.
Overnight stay at hotel in Da Nang.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 9 : Da Nang - Ha Noi
After breakfast, check out from Da Nang & fly to Ha Noi. Upon arrival at Noi Bai International airport, you will be greeted by our Guide and Driver and transferred to Hanoi, enjoy Orientation City tour of Hanoi City with the visit to Ba Dinh Square, Ho Chi Minh Mausoleum & residence, One Pillar Pagoda and Temple of Literature (The 1st University of Vietnam). Later, after Lunch proceed to your hotel for check-in. Free time to relax. In evening, enjoy Water Puppet Show in Ha Noi and from there proceed for dinner.
Overnight stay at hotel in Ha Noi.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 10 : Ha Noi - Halong Bay Cruise
After breakfast at the hotel, you will leave Hanoi to Ha Long bay with approximate 3 hours driving. Upon arrival at Ha Long, we will board our luxury junk boat for a delicious seafood lunch while our Junk is cruising around hundreds of wonderful limestone formations arising from emerald green water. After lunch, cruise through the magnificent bay, admiring the fascinating rock formations and the crystal clear water. Later explore some of the small islets and relax on a white sandy beach before returning to the ship before dinner.
Overnight stay on board on Cruise.
Breakfast Sightseeing Lunch Dinner Cruise Stay
Day 11 : Halong Bay - INDIA
Start the day with coffee, tea, and breakfast pastries served in the dining room. For those interested, it will be followed by a 30-minute instruction in tai chi on the sundeck. This morning we continue to cruise around the bay to find more secluded areas to either swim or kayak in. Light Lunch is served at mid-day. After lunch, return to the main harbor and transfer to airport to board a flight to INDIA.
Breakfast Transfer Flight
No of pax | Age Limit | Price per pax (Rs) |
---|---|---|
Adult | Above 12 years | INR 82375 / Adult ( With Tax ) |
* Mentioned prices may vary depending upon date of travel, hotel availability, surge pricing and seasonal rush.
Payment Terms & Methods :
PAYMENT SCHEDULE:
Booking amount = INR 50,000/- per person to confirm the booking
Balance amount to be cleared 60 days prior to start date of the tour.
Cancellation & Refund Policy :
But we actually don't want you to see this - We believe you deserve holidays..
Cancellation done by/ for/ due to:
Guest cancels the tour due to any personal reason:
After booking guest may have any personal reason like non sanction of leave, exam postponement, illness, family emergency etc. which leads to cancellation of their tour/ package.
Date of the cancellation request email sent by the guest (unless decision withheld or changed), will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
Considering the safety of the tourists, Neem Holidays Pvt. Ltd. is compelled to postpone/ reschedule the tour under force majeure situation or due to uncontrollable factors at the destination, however guest/s do not wish to continue and cancel the tour:
Neem Holidays Pvt. Ltd. reserves the right to cancel/ postpone/ re-schedule any tour under force majeure situation like natural calamity, epidemic, pandemic, terrorist activities, political unrest, curfews, local riots, government orders etc. or uncontrollable factors like airline operation/ schedule change, disruption due to political/ sports/ local/ VIP event etc. at the destination considering the safety of the tourists.
Under any such force majeure situation/ uncontrollable factors, no refund - fully or partially will be applicable. As refund is not applicable, guest will be required to choose the next possible future date of the same tour. If there is any price difference for the future tour, guests will have to pay the same before the tour departure.
To reschedule the tour in force majeure situation/ uncontrollable factors, Neem Holidays Pvt. Ltd. will send the request to all the concerned associates like airlines, hoteliers, transporters etc. for their cooperation and assistance in postponement of the services. In case these associates are not in a positon to consider the request, then actual cancellation charges may apply.
If guest wants to change the destination, then decision will depend on the cooperation of the associates like airlines, hoteliers, transporters etc. Such a decision will require time and will be given as early as possible. If the selected tour’s price is more, then guest will have to pay the difference before the tour departure. In case the tour price is less, then the remaining amount will be kept in a credit shell with Neem Holidays Pvt. Ltd.. No refund is applicable for the credit shell.
Guest cancels the tour due to non-acceptance of change in itinerary/ service:
For the betterment of the itinerary or under unforeseen situation, Neem Holidays Pvt. Ltd. reserves the right to add/ delete/ exchange the sightseeing place/s or any other service and on this ground guest will not be able to withdraw from the tour.
In this case if the additional sightseeing or service requires extra charge then it will have to be paid by the guest.
If any guest is not willing to accept the said change, then guest will have to cancel the tour and cancellation charges as per the Cancellation Policy will be applicable.
Deemed Cancellation - Guest’s booking stands cancelled due to visa rejection/ delay:
Rejection/ delay of visa will lead to deemed cancellation and the booking will stand cancelled without any intimation or confirmation from the Guest.
Visa rejection date will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
Guest can re-apply by paying additional visa charges, however granting of visa is at the discretion of the respective Consulates and Neem Holidays Pvt. Ltd. will not be responsible for the same.
If visa is not granted even for the second time, the cancellation charge will be based on the date of the rejection of the second visa application.
If no intimation of visa (granted/ rejected) is received from the respective consulate/ embassy before the tour departure, then it is considered as deemed cancellation and cancellation charge will be applicable.
In case of ‘group booking’, if visa of an individual in a group is rejected or delayed and the rest of the group cancels the tour then cancellation charges as mentioned in the Cancellation Policy shall be applicable to the entire group.
When visa is received from consulate, it’s copy is sent to the guest via email by Neem Holidays Pvt. Ltd., however sometimes consulates dispatch the passports directly to the guest’s residence. In both the cases it is the responsibility of the guest to check the visa sticker/visa copy and verify that the personal details and visa validity is accurate. Due to any incorrect details, if the immigration office does not allow the guest to leave or enter the country, then Neem Holidays Pvt. Ltd. will not be responsible for any refund / losses / consequences.
In certain cases, where air ticket/ visa is processed more than 91 days in advance, there along with regular tour cancellation charges, additional actual charges on account of air/visa fees will be applicable.
Deemed Cancellation - Guest’s booking stands cancelled due to the non-payment of partial/ full tour price:
Guest is required to pay full tour price at the time of booking/ 60 days/ 45 days prior to the tour departure date. If the payment is not received during the mentioned time frame, then Neem Holidays Pvt. Ltd. reserves the right to cancel the booking without any written notification from the guest and forfeit the paid amount.
In such case, Neem Holidays Pvt. Ltd.’s cancellation notice date will be treated as the deemed cancellation date and cancellation charges will apply as per the Cancellation Policy.
Deemed Cancellation - Guest’s booking stands cancelled due to ‘No show’ or absence on Day 1 of the tour:
If any guest fails to join the tour on day one, it is termed as ‘No Show’ and will be treated as deemed cancellation and no refund will be applicable.
All services will stand cancelled and 100% cancellation charges will be applicable, unless the guest notifies Neem Holidays Pvt. Ltd. about joining the same tour later at their own expense.
Deemed Cancellation - Guest’s tour stands cancelled due to discontinuation from ongoing tour:
If Guest discontinues/ terminates the tour for any personal reason, it is termed as deemed cancellation and no refund will be applicable.
Neem Holidays Pvt. Ltd. team will assist the guest to book the required services, however all expenses for the same will have to be paid by the guest immediately in advance.
Single (Solo) Guest sharing a room with other guest, cancels the tour:
Single guest should ideally book on speciality tours such as Women's Special/ Seniors Special/ Adventure Special etc., where Neem Holidays Pvt. Ltd. guarantees a room partner and guest saves on the single occupancy charge.
If a single guest is travelling alone on a regular tour, then s/he will have to pay single occupancy charge. If s/he gets a room partner for the tour and shares the twin/ double room for all tour days, then the single occupancy charge will be refunded to the guest within 10 working days of tour completion.
In case of cancellation by one of the room sharing partners, no refund of single occupancy charge is applicable.
In all the above situations, the following cancellation charges will be applicable:
Cancellation received number of days prior to Tour Departure - Cancellation Fee applicable on Net Tour Price (per person)
D-01 to 30 - 100%
D-31 to 60 - 50%
D-61 to 90 - 25%
D-91 to 365 - Cancellation of the booking amount and the remaining amount as a credit note.
The above cancellation charges include various direct and indirect expenses incurred for preparation and operation of the tour.
Neem Holidays Pvt. Ltd. is not liable to give any details or bifurcation of the tour price or the cancellation charge.
Any refund payable to the guest as per the Cancellation Policy will be paid within 10 working days of receiving the final confirmation of cancellation request from the guest.
Cancellation of the tour by Neem Holidays Pvt. Ltd.:
Neem Holidays Pvt. Ltd. reserves the right to cancel any group tour/ package due to any operational reason or inadequate participation of the guests required to operate a group tour. In such case, cancellation of tour shall be communicated to the guest on their registered email/ telephone/ sms.
Neem Holidays Pvt. Ltd. will not be liable to pay any interest on the tour amount paid by the guest.
Neem Holidays Pvt. Ltd. owes no responsibility for any additional expense related to any other arrangements made by the guest on their own.
A guest willing to take any other tour can do so in consultation with the respective Travel Advisor. Excess / short payment, if any for the new tour will be refunded/ collected, to/ from the guest.
Right of Admission and Termination:
Neem Holidays Pvt. Ltd. reserves the right to deny any booking or cancel the accepted booking of any guest without divulging any reason or giving any justification.
Neem Holidays Pvt. Ltd. reserves the right to terminate the tour of any guest while on tour if the guest does not follow the group tour decorum or misbehaves/ create nuisance to the co-passengers/ Tour Manager/ coach captain/ local citizens/ officials etc. Under such circumstance guest will have to make arrangements for their return travel on their own and no refund is applicable.
Transfer of Tour:
If guests wish to transfer their original tour to a new tour for any reason, then such transfer is treated as cancellation of the original tour and hence a fresh booking of the new tour has to be made. Cancellation charges will apply on the net tour price of the original tour. For the new tour, prevailing tour price and discounts will be applicable.
If guests wish to transfer the tour, they will have to communicate in writing to the Travel Advisor. Such requests will be accepted subject to availability.
Merging of Tours:
Neem Holidays Pvt. Ltd. reserves the right to merge two or multiple tours when there is inadequate participation of the guests in a single tour or for any operational reason. Seat allocation in the coach will happen as per the booking date priority of the merged tours.
Refund:
Neem Holidays Pvt. Ltd. reserves the right to determine the quantum of refund payable to the guest in case of cancellation, transfer or amendment of the tour. Refund is calculated on the basis of various factors such as the cancellation date, reduction in tour capacity, contractual agreement and cancellation policies of associates like airlines, hoteliers, transporters etc. The decision given by Neem Holidays Pvt. Ltd. on the quantum of refund according to the Cancellation Policy.
As per GOI regulations any refund from Neem Holidays Pvt. Ltd. for both, Indian or International tours will be paid only in Indian rupees by A/C payee cheque/ NEFT/RTGS, even if guest has made the tour payment partly or fully in foreign currency.
Refund is always processed in the name of the family head marked on the booking form or in case of ad-hoc/corporate group it may be in the name of the institution/company who has made the payment on behalf of the group.
Neem Holidays Pvt. Ltd. is not liable to pay any interest on the tour amount paid by the guest/s.
Convenience Charge for the payments made by Credit Card, Debit Card, Online Transfer etc., is non-refundable.
Tax Collected at Source (TCS) for international tours is non-refundable as it is deposited with the income tax department and recorded on guest’s registered PAN. TCS once paid cannot be reversed, however can be claimed by the guest while filing their annual Income Tax Returns.
In case of force majeure/ uncontrollable situation Neem Holidays Pvt. Ltd. reserves the right to levy non-refundable ‘tour transfer charge’ or ‘service charge’ for standalone service.
For FIT/Customized packages, Holiday Design Fee charged at the time of enquiry is non-refundable in case guests do not book the holiday with Neem Holidays Pvt. Ltd..
When tour price includes visa fee and if consulate/ VFS/ embassy procedure requires visa fee payment directly by the guest, then visa fee reduction will be given at the time of booking or will be refunded within 7 working days of submission of visa payment receipt by the guest.
When tour price includes visa fee and guest holds a valid visa for the tour, they are required to submit the visa copy at the time of booking to avail the reduction of the visa fee. In case of unforeseen circumstances if tour reschedules then guest will have to get the visa done according to the new schedule and bear the costs of the same.
Aksellent Holidays View Profile
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About Aksellent Holidays
Based in Virar (Maharashtra), Aksellent Holidays is the official franchise partner of a branded travel company “Neem Holidays” established in 2023. We mainly conduct tours for Vietnam and Indonesia.
With the collaboration of a number of travel agents in Vietnam and Indonesia, we connect travelers/holidaymakers to all scenic spots in these beautiful destinations. In our Vietnam tour, we cover places like Honoi, Halongbay, Hochi Minh City, Danang, etc. and in our Indonesia tour, we cover places like Sentosa Island, Universal Studio, Marina Sky Park, Garden By The Bay, etc. We provide reliable tour guides who are knowledgeable and highly responsive to the desires of travelers during their vacations in Vietnam and Indonesia. We offer a variety of tourism activities in Vietnam and Indonesia with more emphasis on tourists’ entertainment and having beautiful experiences.
We are a professional & trusted tour operator that provides the best tour services in Vietnam and Indonesia by targeting a sense of long-term relationship and friendship with customers and travel partners.
Our team members are multi-lingual & highly professional and will guarantee the best service delivered to our guests. With their support, we are providing all aspects related to the purpose of unmatched service in the tourism industry and adjusted to the essential product categories ranging from transportation and hotel accommodation, to tour programs. We are providing honeymoon packages, romantic holiday packages, and beach tour packages for Vietnam and Indonesia.
We are available for FIT leisure travels and group travels. We are your one-stop solution for all your travel needs in Vietnam and Indonesia. Our tours and itineraries are flexible and customization, we will answer all the questions and design the package base on your request. So, please let us know if there is anything we can arrange for your next plans for Vietnam and Indonesia today!
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Aksellent Holidays
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