Package Overview

A scintillating, fun filled holiday extravaganza awaits you! With an itinerary that takes you to Kuala Lumpur and Singapore, this holiday brings to you diverse experiences. Theme parks, city tours, cable car rides, natural wonders, cultural extravaganzas and culinary delights are just some of the experiences that await you. With such varied experiences, you can truly celebrate Asia on this vacationOptional and Add-On tours unless mentioned otherwise.
Cost of USD 10,000 granted by the Reserve Bank of India under the Basic Travel Quota Scheme.
Any increase in the airfare / taxes / routing charged by the airlines for tickets (presently calculated on 01 Oct 2013).
Airline and Hotel surcharges (if applicable) during high / festive season / trade fairs to be paid extra per person.
Cost of extension of validity or deviation of your air-ticket.
Medical test and Premium cost of your Trawelltag / Assist with Insurance valid for passengers above 70 years of age.
Passport Charges
Any increase in the rate of USD leading to an increase in Tour Cost coming into effect prior to departure. However, the rate of exchange on the given day of payment will apply.
Porterage at hotels, apartment, airports and seaports, tips, laundry, wines, mineral water, telephone charges, all items of personal nature and also food and drinks not forming part of the touring group's menu.
Anything not specifically mentioned in 'What Your Tour Price Includes' box.
An additional amount of INR 1,500 is to be compulsorily paid by way of 'Secure your Booking Amount'.
Baggage handling fee charged by the operating airline for the excess check-in baggage.
Govt. Service Tax 3.09% on gross bill effective 1st July 2012.
PriceAll rates are based on current ROE USD 1 = INR 63. The rate of exchange prevailing on the day of payment will apply.
Ex - Mumbai - Valid from 2014-04-01 to 2014-06-30
Twin Triple Single Child with bed Child without bed Infant
Mumbai
Main Tour Price INR 92,924
(USD 475 +
INR 62999) INR 92,924
(USD 475 +
INR 62999) INR 111,524
(USD 675 +
INR 68999) INR 85,309
(USD 370 +
INR 61999) INR 79,639
(USD 280 +
INR 61999) INR 45,000
()
Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
Total in INR After Discount INR 84,424 INR 84,424 INR 103,024 INR 81,309 INR 75,639 INR 45,000
Ex - Mumbai - Valid from 1st Apr 2014 to 30th Jun 2014
Twin Triple Single Child with bed Child without bed Infant
Mumbai INR 84,424 INR 84,424 INR 103,024 INR 81,309 INR 75,639 INR 45,000
Main Tour Price INR 92,924
(USD 475 +
INR 62999) INR 92,924
(USD 475 +
INR 62999) INR 111,524
(USD 675 +
INR 68999) INR 85,309
(USD 370 +
INR 61999) INR 79,639
(USD 280 +
INR 61999) INR 45,000

Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
Total in INR After Discount INR 84,424 INR 84,424 INR 103,024 INR 81,309 INR 75,639 INR 45,000

Ex - Delhi - Valid from 1st Apr 2014 to 30th Jun 2014
Twin Triple Single Child with bed Child without bed Infant
Delhi INR 84,424 INR 84,424 INR 103,024 INR 81,309 INR 75,639 INR 45,000
Main Tour Price INR 94,924
(USD 475 +
INR 64999) INR 94,924
(USD 475 +
INR 64999) INR 115,524
(USD 675 +
INR 72999) INR 87,309
(USD 370 +
INR 63999) INR 81,639
(USD 280 +
INR 63999) INR 45,000

Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
Total in INR After Discount INR 86,424 INR 86,424 INR 107,024 INR 83,309 INR 77,639 INR 45,000

Ex - Chennai - Valid from 1st Apr 2014 to 30th Jun 2014
Twin Triple Single Child with bed Child without bed Infant
Chennai INR 86,424 INR 86,424 INR 107,024 INR 83,309 INR 77,639 INR 45,000
Main Tour Price INR 93,924
(USD 475 +
INR 63999) INR 93,924
(USD 475 +
INR 63999) INR 114,524
(USD 675 +
INR 71999) INR 86,309
(USD 370 +
INR 62999) INR 80,639
(USD 280 +
INR 62999) INR 45,000

Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
Total in INR After Discount INR 85,424 INR 85,424 INR 106,024 INR 82,309 INR 76,639 INR 45,000

Ex - Kolkata - Valid from 1st Apr 2014 to 30th Jun 2014
Twin Triple Single Child with bed Child without bed Infant
Kolkata INR 85,424 INR 85,424 INR 106,024 INR 82,309 INR 76,639 INR 45,000
Main Tour Price INR 98,924
(USD 475 +
INR 68999) INR 98,924
(USD 475 +
INR 68999) INR 119,524
(USD 675 +
INR 76999) INR 91,309
(USD 370 +
INR 67999) INR 85,639
(USD 280 +
INR 67999) INR 45,000

Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
Total in INR After Discount INR 90,424 INR 90,424 INR 111,024 INR 87,309 INR 81,639 INR 45,000

Ex - Bangalore - Valid from 1st Apr 2014 to 30th Jun 2014
Twin Triple Single Child with bed Child without bed Infant
Bangalore INR 90,424 INR 90,424 INR 111,024 INR 87,309 INR 81,639 INR 45,000
Main Tour Price INR 96,924
(USD 475 +
INR 66999) INR 96,924
(USD 475 +
INR 66999) INR 117,524
(USD 675 +
INR 74999) INR 89,309
(USD 370 +
INR 65999) INR 83,639
(USD 280 +
INR 65999) INR 45,000

Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
Total in INR After Discount INR 88,424 INR 88,424 INR 109,024 INR 85,309 INR 79,639 INR 45,000

Ex - Hyderabad - Valid from 1st Apr 2014 to 30th Jun 2014
Twin Triple Single Child with bed Child without bed Infant
Hyderabad INR 88,424 INR 88,424 INR 109,024 INR 85,309 INR 79,639 INR 45,000
Main Tour Price INR 95,924
(USD 475 +
INR 65999) INR 95,924
(USD 475 +
INR 65999) INR 116,524
(USD 675 +
INR 73999) INR 88,309
(USD 370 +
INR 64999) INR 82,639
(USD 280 +
INR 64999) INR 45,000

Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
Total in INR After Discount INR 87,424 INR 87,424 INR 108,024 INR 84,309 INR 78,639 INR 45,000

Package Surcharge Price - Valid from 1st Apr 2014 to 30th Jun 2014
Twin Triple Single Child with bed Child without bed Infant
19, 26 April INR 87,424 INR 87,424 INR 108,024 INR 84,309 INR 78,639 INR 45,000
19, 26 April INR 4500 INR 4500 INR 4500 INR 4500 INR 4500 INR 4500
10 May USD 35 +
INR 4500 USD 35 +
INR 4500 USD 35 +
INR 4500 USD 25 +
INR 4500 USD 25 +
INR 4500 INR 4500
03, 17, 24, 31 May INR 4500 INR 4500 INR 4500 INR 4500 INR 4500 INR 4500
7, 14 June INR 4500 INR 4500 INR 4500 INR 4500 INR 4500 INR 4500

Reservation Amount and Note INR 3,000 per person adjusted against tour cost
Booking Amount and Note INR 20,000 per person ( Interest free and non - refundable) adjusted against the tour cost
Documentation Amount and Note INR 10,500 per person ( Interest free and non - refundable) adjusted against the tour cost


Package PRE - POST Night Price
Accommodation + ABF Twin Triple Single Child with bed Child without bed
PRE Night - Kuala Lumpur - Cititel Express USD 70 USD 70 USD 130 USD 50 USD 40
POST Night - Singapore - Cherry Loft Hotel USD 90 USD 90 USD 170 USD 75 USD 60
Important Note
?A part of your tour price will be taken in USD from your BTQ as per the RBI / GOI regulations. ?Child Without Bed - Child under 12 years of age, sharing parents room, without a bed or cot. ?A deviation charge of INR 2500 per person, in addition to the applicable difference between the group airfare within the package holiday tour cost and the market airfare for the changed sector / date, will be applicable. ?Once an air ticket is issued, date change penalty and rerouting charges (as applicable) will be charged. ?Additional internal tickets will cost extra. It is compulsory to purchase the same through Cox and Kings. Check with our Sales Officer for applicable charges at the time of booking. ?For Two Adults and Two Children (Both under 12 Years) rooming together, the 1st child will have to pay the Adult Triple USD Cost and the 2nd child will pay the Child without Bed cost. ?Itinerary is subject to change or alteration before or during the tour without notice due to feasibility of operation. ?Due to space restrictions in the coach, you are permitted to carry only one main bag (preferably strolley) and one hand bag on your tour ?Triple/ Quad Sharing accommodation not applicable in Singapore ?The tour will be operated, subject to a minimum of 20 full paying adult passengers travelling together?Gratuity Cost for cruise is not included in the package cost.
DatesMumbaiDelhiKolkataChennaiBangaloreHyderabadApril 2014 - 12, 19, 26
May 2014 - 03, 10, 17, 24, 31
June 2014 - 07, 14, 21, 28

April 2014 - 12, 19, 26
May 2014 - 03, 10, 17, 24, 31
June 2014 - 07, 14, 21, 28

April 2014 - 12, 19, 26
May 2014 - 03, 10, 17, 24, 31
June 2014 - 07, 14, 21, 28

April 2014 - 12, 19, 26
May 2014 - 03, 10, 17, 24, 31
June 2014 - 07, 14, 21, 28

April 2014 - 12, 19, 26
May 2014 - 03, 10, 17, 24, 31
June 2014 - 07, 14, 21, 28

April 2014 - 12, 19, 26
May 2014 - 03, 10, 17, 24, 31
June 2014 - 07, 14, 21, 28

MapFar-east Map SightseeingKuala LumpurSingaporeKuala LumpurPanoramic tour - Kuala Lumpur City Tour, Enjoy the Sunway lagoon Theme ParkSingaporePanoramic tour - Singapore City Tour, Sentosa Island with Underwater world, Dolphin Lagoon Show and Songs of the sea.Optional ExcursionsThere are no optional excursions for this package Hotels InfoCity Hotel Name
Singapore Cherry Loft 3* Or Simillar

Kuala Lumpur Cititel Express 3* Or Simillar

VisaVisa price included in Tour Cost. However it Compulsory to Process the visa from Cox and Kings office only. Visa Form Dully filled and Signed 2 Photo (3.5 x 4.5 cm with white background matt finish 70 to 80% face area visible) Covering Letter on business letterhead If Service then leave sanctioned letter Passport is in maiden name then wedding card/marriage certificate. Bank statements for last 3 Months Return confirmed ticket Affidavit/NOC from both the parents on Rs.100 stamp paper if child travelling alone without parents and below 18 years age. Also parent's passport copy is required for signature verification. If change of appearance, then affidavit is required from pax side with new photograph pasted on affidavit.
How To BookINTRODUCTION
Our international escorted group tours are sold under the brand 'Duniya Dekho'.
All our products are sold subject to these Terms and Conditions, as amended from time to time and the contract between you and us shall be governed by the same. If you book any third party products through us, their Terms and Conditions would be applicable in addition to our Terms and Conditions.

ELIGIBILITY
Indian nationals eligible to travel on Duniya Dekho Escorted Group Tours must have a valid passport for at least six months or as applicable subsequent to the date of departure of the tour and have been granted the necessary visas, international certificates of vaccination, insurance and medical insurance, other travel documents and clearances etc. required to travel throughout the tour. You will have to comply with applicable RBI guidelines and Government of India rules.

WHERE TO BOOK
You can book Duniya Dekho tours online as well as offline.
You can book ONLINE on www.coxandkings.com or through the Cox & Kings offices / our Cox & Kings Franchisees shops / through our Preferred Agents ("PA") or through your own travel agent. For the relevant addresses of branch offices and Franchisees of the Company and our network please refer to our Brochure and Price Grid or online.

CONTRACT
?Please complete and sign the Booking Form and the Terms and Conditions per party after perusing the How to Book rules, Terms and Conditions, tour brochure, itinerary or website. ?In cases where tour participants belong to more than one family under a single form, it shall be signed by the head / authorized person of each family and the same shall be construed as acceptance with full responsibility of a contract for and on behalf of all persons booked. ?In case the travel agent or any other person signs the Booking Form, it shall be conclusively presumed that the tour participants had given the necessary authority to such lead person / agent to sign the Booking Form and Terms and Conditions and enter into a binding contract on their behalf with the company assuming full responsibility thereof. ?If you are booking through your Travel Agent, you should make all payments to your travel agent and the Travel Agent would pay the Company on your behalf. ?Signing of the Booking Form and Terms and Conditions and payment receipt issued for initial payment made towards the tour cost shall be a legally binding contract between the parties.HOW TO BOOK
Please refer to the detailed processes listed under 'How to Book Online' and 'How to Book Offline'

PAYMENT AND SCHEDULE FOR DUNIYA DEKHO
Please find a chart of the schedule of payment for the Duniya Dekho tours.

Sr. No. Payment Item Amount in INR per person Date of payment
1 Unsecured Reservation Fee Rs. 3000 Immediately upon booking
2 Interest free non-refundable booking amount Rs. 20000 Immediately or within 10 days of booking date
3 Documentation Amount As per the selected tour Immediately or within 10 days from the booking date along with Visa documents
4 Balance Payments (For Europe, Rest of the world) As per the selected tour Before 45 days from the departure of your tour.
5 Balance Payments (For USA, Austrlia & New Zealand) As per the selected tour Before 60 days from the departure of your tour.

If you are booking your tour within 45 days of the departure date, then 100% of the tour payments must be made immediately, before any service can be provided. This booking will be subject to availability. NOTE: (a) The Reservation fee is non-refundable and not secured like the booking amount; (b) Booking amount for any add-on packages or extension taken with the main tour or separately will be Rs. 10,000/- per person.

SECURE YOUR BOOKING AMOUNT
You can secure your non-refundable booking amount by paying a nominal fee of Rs. 1500 per person. In the unlikely event of you cancelling the tour 21 days prior to the departure, this scheme protects your booking amount of Rs. 20,000 against cancellation charges. Secure your booking amount scheme is refundable only if the cancellation occurs under the following situations and documentary proof will be required by company to refund the booking amount (Conditions Apply): Death in the immediate Family. (Family members are defined as blood relatives) Major Accident to self or immediate family member. (Family members are defined as blood relatives) Major Sickness / Hospitalisation to the travelle where travel is not permitted under written medical advice from the doctor. Acts of God like Tsunami. Terrorist Activities like 9/11 and 26/11. Any travel barred guidelines to the destination country by WHO like SARS. Any political Turbulence in the destination country where travel is barred by the government. Please Note: VISA REJECTION BY CONSULATES IS NOT COVERED UNDER THIS SCHEME


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THE VISA DOCUMENTATION AMOUNT
Please note that we need the passport (in original) of each tour participant to be submitted to us along with the visa documents.. The visa documents are available at our sales outlets or you can download them from our website which features within each itinerary. You would have to pay the documentation amount as mentioned in the table below. In the event of rejection of the UK / USA visas by the consulate at least 60 days prior to the date of departure an amount of actual visa fees plus Rs. 7500 per person towards your visa service fees and incidental administrative charges will be deducted. However, if this falls within the cancellation period, then in addition the cancellation policy will also apply.

Destination Documentation amount per person
Europe, U.S.A., Australia and New Zealand Rs. 17,500
Europe without U.K Visa Rs. 10,500
Far East and Exotic (China, Egypt, South Africa, Kenya, Sri Lanka, Mauritius, Jordan, Turkey, Scandinavia) Rs. 10,500

NOTE: Urgent Visas for Europe only shall be charged at an additional amount of Rs.2,000/- per person. However there is no guarantee that visa will be granted or given on time. Please note that all the documents for processing your visas should reach us latest 60 days prior to the date of departure of the tour. If you fail to submit the documents within the said time limit or if your booking is accepted within 45 days of the departure of the tour, you would have to pay urgent visa fees of Rs.1000 and if you are not granted the visa for any reason, the cancellation policy will apply. Please note that urgent visa fees do not guarantee the issuance of visas. During certain peak times, some visas may take a longer time to issue. Granting or rejecting visas is at the sole discretion of the respective consulate and the Company shall not be responsible / liable for the same.

DOCUMENTATION
Apart from visa documentation which is available as stated above, please note that you will also be required to provide the following documentation.
A)
a. Copy of PAN card / Form 60 if payment of Rs. 20000 or more is made in cash.
b. Cheque / Demand draft in the name of "Cox & Kings Ltd."
c. Physically signed booking form by the traveller
d. Physically signed Terms and Conditions form by the traveller.
B) We would also require the following documents from you, under the Reserve Bank of India KYC Guidelines:
e. Physically signed BTQ form by the traveller (Only for international travel)
f. Signed Photocopy of the first 2 pages and last 2 pages of your passport.
g. Valid Visa issued by the country of visit.
h. Air Tickets
i. Proof of Address by way of copies of Bills of utility services like Telephone Bill, Electricity Bill or Ration Card etc.
[If the utility bill that you are providing as proof of address is in the name of some other member of your family, with whom you are living and are closely related, then you would need to provide us such utility bill along with a declaration from the person named in such utility bill stating that you are a relative and are staying with him / her] Note : Please note that respective destination's immigration can change on arrival VISA procedure at any time.

ONLINE PAYMENTS
All online payments that happen for any of the products booked via www.coxandkings. com site are secure. Cox & Kings does not store the credit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank site. The card details are captured on the credit card site and not ours, hence we cannot be held responsible / liable for any misuse of credit card whatsoever.


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PAYMENT OPTIONS
Please refer to the complete process under 'How to Book Online' and 'How to Book Offline'. 0.Online, you can pay by CREDIT CARD and transact directly on the site www. coxandkings.com. If part payment has been made by credit card, the balance payment can be made by credit card, debit card, netbanking, cheque, demand draft or cash as per the process listed under 'How to Book Online'. 0.You can pay by CHEQUE / DEMAND DRAFT. The cheque / demand draft has to be deposited with any of the Cox & Kings Offices or Franchisees or Agents. Once the payment is cleared, only then will confirmation be made and the documentation be released. The cancellation policy will apply if the payment is not cleared within the specified time. The cheque / demand draft has to be drawn in favor of "Cox & Kings Ltd." 0.You can pay your TRAVEL AGENT who would pay the Company on your behalf. IMPORTANT: Any payment made to your Travel Agent by you would not constitute payment to the Company until the same is remitted to the account of the Company and cleared. 0.If you are making a CASH PAYMENT above Rs. 20,000/- you would have to submit a copy of your PAN Card to us and an Income Tax declaration.NOTE:
?On payment of the booking amount and the documentation amount / full payment, you will receive an acknowledgement for the amount paid. ?For ONLINE bookings, on the website via credit card, you will be able to view the monies paid under the 'View Transaction' listed on the site. ?You will have to pay all bank charges including charges relating to credit card / debit card / net banking / cheque / demand draft at the applicable rate in addition to the tour cost. ?The Company reserves the right to decline your booking / s for any Tour or to cancel your booking without assigning any reason. ?The Non Resident Indians (NRI) and Foreign Nationals are required to pay the entire tour cost in applicable foreign currency for the respective tour. ?In case of foreign exchange transactions, prevailing rate of exchange on the date of the transaction would be applicable.

BALANCE PAYMENT
Please check your Invoice for the due date of your balance payments of the tour cost. This balance payment has to be made 45 days prior to departure date of the tour. If the booking is accepted within 45 days of the date of departure of the tour, the entire tour cost has to be paid upfront. A delay in payment of your tour cost (part payment or full payment) can result in a delay in issuing your air tickets, processing your visas and it would be considered as cancellation of your booking from your end and result in levy of the applicable Cancellation charges as per the cancellation schedule.
The Company reserves the right to amend the prices published in this brochure and on the website and to charge accordingly in case of currency fluctuations, increase in cost of fuel, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and for any reason etc. before the date of departure. All such increases in price must be paid for in full before your departure.
If your booking is not accepted by the company, the amount paid by you towards this booking would be refunded by the Company without any interest.

PROMOTIONS / OFFERS / SCHEMES
Please note that in case of special offers, promotions or schemes additional terms and conditions of these offers, promotions or schemes will be applicable in addition to these terms and conditions. You will have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and / or do not comply with all the terms and conditions of the offer, promotion or scheme you shall not be entitled to receive the benefit under such offer, promotion or scheme under any circumstances.

SERVICE VOUCHERS
For 'Duniya Dekho' all services will be as per those specified / confirmed and will be paid for as per the Invoices and Service Voucher(s). A Service Voucher(s) is the written confirmation of your tour and entitles you to travel on the tour and must be presented by you to the Tour Manager or Service Provider as applicable. You will receive the Service Voucher(s) (with your air-tickets and train tickets, if applicable) approximately 2 to 5 days prior to departure, provided you adhere to the time schedule of documentation and payments in full. A delay in adhering to the above mentioned time frame would result in delay in issuing the documents for land arrangements, air tickets and arranging the visa / s / permits (if applicable) and may result in the cancellation of the Tour with applicable cancellation charges. No services will be provided if the Service Voucher in original is not in your possession. Important / emergency contact numbers are printed on the Service Vouchers and / or the briefing sheet provided to you. It is the Client's responsibility to check the Service Voucher(s) carefully and to let the concerned staff at the company's offices or Cox & Kings Franchisees or PA (Preferred Agents) or the travel agent know immediately in the event of any error. In some cases, the Client would be handed his internal flight / train / hotel vouchers by the Tour Manager / representative of the Company on arrival at the holiday destination.

TRAVEL DOCUMENTS
It is entirely your responsibility to hold and carry on tour valid travel documents including your Passport, which must be valid for a period of at least six months or as applicable from the date of travel on the tour with all required visas and immigration clearance (if applicable), confirmed air tickets, documents confirming insurance to cover risk to life, limb and property for the duration of the tour, medical clearances, inoculation / vaccination certificates etc. as the case may be to be able to travel as per your tour itinerary. The costs of processing the above travel documents are not included in your Tour Cost.

VISA
It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months or as applicable after the date of departure of your tour. Furthermore, you will be required to take the appropriate visas for going on the tour. We provide you visa guidance services for which we will charge you. Such charges may include not only the actual visa charge and costs incurred but also our service charge. Please note that UK and USA visas will have to be obtained by you directly; however we may assist you in preparing and submitting the visa application based on documents provided by you. Even if you do not get your visa, you shall be liable to pay the applicable charges. If you already possess a visa or wish to do the visa / s on your own, you would be entitled only for the refund of actual visa / s cost and the portion of charges attributable to our service charges will still have to be paid by you.
It is your responsibility to promptly furnish to us all documents required for application of your visas etc. latest 60 days before the departure date. It is your responsibility to properly fill in the visa application form. In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date. Given the security concerns and the over-cautious approach adopted by embassies and consulates, visa processing can take quite long. Please note that we may receive documents submitted late but we are not responsible or liable for rejection or non-receipt of visas due to inadequate or late submissions. You are required to furnish only genuine and valid documentation.
Granting / rejection of visas is the sole discretion of embassy / consulate. We only act as a facilitator for obtaining visas. You may be required to appear personally before the embassy / consulate for any interview(s) / providing biometrics. The Company shall under no circumstances be held liable for such rejection of visas and any other incidental or consequential loss, damage, cost or expense etc. Expressly on the aforesaid conditions, you have approached the Company for obtaining visas.
We would not be responsible in any manner whatsoever for any clerical error made by the concerned embassy / consulate regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number etc. We always use services of reputed courier companies for the purpose of transmission of passports to the embassies / consulates and to our clients in various cities. We will not be responsible for any loss or damage whether direct, indirect, incidental or consequential caused due to transmission delays or loss of passport or documents in the course of transmission of documents by us to the embassy or to you or in the course of transmission of documents by the embassy / consulate to us. We would however, make best attempts to trace your documents or assist you in obtaining alternative / certified copies of the lost documents.
If you are unable to travel on the tour originally booked by you because either you could not get your visa in time or due to an error of the part of the embassy / consulate, an incorrect visa is issued to you, you shall have the option to postpone your tour to any other future date or transfer your tour to any other tour and in such case the amendment fee for the same shall apply, in addition to cancellation charges. Terms & Conditions shall apply.
Please note that if the rejection of visa is intimated by the embassy / consulate within the cancellation period specified in the section titled CANCELLATION OF BOOKING BY YOU then the cancellation charges as appearing in that section would apply. Please further note that for the purpose of ascertaining the applicable cancellation rates, the cancellation would be deemed to have been made on the date we receive intimation of visa rejection from the consulate / embassy. Should you choose to re-apply after visa rejection, then you shall do so at your own risk and cost. If the visa is rejected a second time, the applicable cancellation rates shall be based on the date of receipt of intimation of the rejection of second visa application and so the charges will be much higher than the rates which would have applied on the first rejection. Should we not receive any intimation from the consulate / embassy either accepting or rejecting a visa application before the departure date of your tour, the maximum cancellation charges shall apply. It is made clear that the cancellation charges shall apply in addition to the retention of visa service charges.

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TRAWELLTAG / ASSIST AND INSURANCE
Your travel insurance policy is an add on benefit to the Trawelltag / Assist product, which is included in our tour package. You are therefore, entitled to travel with an Overseas travel insurance cover for the normal duration of the tour. All passengers up to the age of 80 years are covered under the insurance policy. All the passengers above the age of 70 years have to undergo medical tests as stipulated by the insurance company after which the policies are issued. Pre - existing diseases are not covered under this insurance policy. An additional charge will be levied if you wish to extend the tour for longer than the normal tour duration.
If any adventure sports are included in the tour package, you shall avail of the same at your own risk having regard to your medical condition. We shall not be liable for any death, injury or other loss due to your participation in such adventure sports, and any release form that you may be required to sign by such person / service provider / club / association / organization / hobbyist / institution will be binding. Please take note that, in case of death of tourist(s) all the arrangements for transportation of the dead body including procuring the death certificate, post - mortem, re - patriation of dead body and all personal effects / property and insurance claims etc. shall be made by accompanying relative and / or accompanying known acquaintances of the deceased. Company shall not be responsible for extending any help for the same. The entire expenses shall be borne by the accompanying relative and / or accompanying known acquaintances of the tourist. The Company or any tour leader shall not be responsible for the same. In case any of the relatives wants to visit the country where the tourist has expired, all the necessary arrangements shall be made by the said relatives only at his / her cost. Please note that you would have a direct contractual relation with the insurer and we are not in any manner directly connected with this relationship. You shall directly submit claims to your Insurance Company. The Insurance Company shall directly pay the settlement amounts to you and any dispute in regard to rejection of claim or adequacy of settlement amount shall be settled by you directly with the Insurance Company.

BASIC TRAVEL QUOTA (BTQ)
As per the present RBI Regulations, all resident Indians holding Indian passports are entitled to an amount not exceeding USD 10,000 or its equivalent per person, in one financial year for one or more private visits under the Basic Travel Quota. All individuals holding valid Passport, travelling on business are entitled to seek USD 25,000 or its equivalent Foreign Currency for every visit. Individuals are entitled to combine the BTQ and Business Travel quota for their visit abroad. To confirm The US Dollar cash limit for any single visit cannot exceed a maximum of USD 3000 or its equivalent.

YOUR TOUR COST FROM BTQ
You will pay the total tour amount in Indian Rupees to Cox & Kings Limited in favor of Cox & Kings Ltd along with the completed and signed BTQ Form and other documents which will be required by us for release of the Foreign Exchange towards the cost of the tour. Please see DOCUMENTATION section for documents which have to be provided under KYC norms published by the Reserve Bank of India. It is recommended that the Client should avail the foreign exchange component of the tour cost from the Company under their Basic Travel Quota entitlement.

YOUR PERSONAL BTQ
The balance amount of the BTQ left after deducting your tour cost can be purchased by you towards your personal expenses while on tour. We recommend that you purchase your personal foreign exchange requirements from our Foreign Exchange Division. It is advisable to carry your foreign exchange partly in cash and partly in Traveller's Cheques / Currency Card.

AMENDMENT FEE
In case of an amendment / cancellation, any new arrangements will be regarded as an entirely new booking and will be subject to availability and all requests must be made and then confirmed in writing and the Company reserves the right to make a charge of INR 1000 each time a change or amendment is made to a confirmed booking at the Client's request. Please note that in case the amendment request is made within the cancellation period, cancellation charges will also apply as if cancellation was effected on the day the request for amendment is made. The cancellation charges will be in addition to the amendment fee. Terms & Conditions apply.

TRAVEL IN ADVANCE AND / OR RETURN ON OWN
'Duniya Dekho' is the Package Tour brand for our group escorted tours and the Company holds airline seats as a group for its passengers on the date of published departures from India and return reservations to India after the tour. Any changes in the departure date or return date is purely subject to availability.

AIRLINE DATE CHANGE BEFORE DEPARTURE
If you wish to travel in advance or return at a later date after the tour ends and are travelling on an air ticket issued by Cox & Kings, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the market airfare for the changed sector. The same will be quoted by the company to you on your request. Over and above this you are also required to pay an 'Airline Seat Rebooking and Reservation Fee' of Rs. 2,500/- or amount as applicable per person per sector, per change depending on the airline (subject to availability of seats and ticket validity). NOTE: You will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your tour ends.

AIRLINE DATE CHANGE AFTER DEPARTURE
It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India. If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation Fee" if any, directly to the airline, subject to availability of seats in the same booking class. This fee may range between USD 75 to USD 200 or more per person and we will not be responsible for the same. Terms and Conditions shall apply.

AIRLINE CONFIRMATION AND RECONFIRMATION
Though you may receive a confirmed air ticket for a particular sector, due to over booking of seats the airline may offload passengers and accommodate them on a subsequent flight for which we will not be responsible / liable. As you are booked on a group fare ticket, please note that seat allotment will be done only when you physically report at the airport check in counter. You are advised to report at the airport check in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats which is not in the control of Cox & Kings. Hence Cox & Kings shall not be held responsible / liable if you do not get seats together or do not get your preferred seats.
NOTE: In case you are returning on a later date after the tour ends, the responsibility to re-confirm air tickets 72 hours prior to the departure would be solely yours.

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TRANSFER FROM ONE TOUR TO ANOTHER
A request in writing for transfer from one tour to another 45 days prior (for Europe & Rest of the world) and 60 days prior(for USA, Australia & New Zealand) to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer Fee of Rs.7,500/- per person will be applicable in addition to the costs for re-processing your visas, medical insurance and air tickets etc due to the transfer to another tour. In case you transfer within the cancellation period, then the cancellation policy will also apply. Terms & Conditions shall apply.

PRE / POST TOUR / ADD ON EXTENSION PACKAGES
Pre / post tour accommodation / add on packages or extensions etc. are available to you at special rates. You must ensure that you request your Travel Agent for the same at the time of booking your tour.

CANCELLATION OF THE TOUR BY CLIENT
If you wish to cancel your tour, you must intimate the Company as follows provided that such intimation should be given on a working day within working hours: 0.By fax at 91 22 2270 9161 followed by a written communication to our Registered Office listed below OR 0.By email to contactus@coxandkings. com followed by a written communication to our Registered Office listed below OR 0.In writing on working days within working hours at the Registered Office of the Company:
Cox & Kings Ltd,
Customer Service, Duniya Dekho,
Turner Morrison Building,
16 Bank Street, Fort, Mumbai - 400 001, IndiaIf the Booking Form has been signed by one or more persons for themselves and for others mentioned in the form, then the communication signed by such signatory / s would be treated as a valid communication for cancellation for all such persons mentioned in the form. Similarly if your Travel Agent cancels, it will be deemed and construed that all the clients and you are in agreement with the same. The computation of the period of notice of cancellation shall commence only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. In case of cancellation, the following cancellation charges shall apply:

WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
(EUROPE & REST OF THE WORLD)
Clear 45 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
Clear 44 to 31working days prior to the date of departure of the Tour. Rs. 50,000/-
Clear 30 to 16 working days prior to the date of departure of the Tour. Rs. 60,000/-
Clear 15 to 07 working days prior to the date of departure of the Tour. Rs. 70,000/-
Less than 07 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
FOR TOURS WITH CRUISE / THIRD PARTY OPERATORS
Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%

GST of 12.36% applicable over and above all mentioned charges

WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
(USA & AUSTRALIA)
Clear 60 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
Clear 59 to 41 working days prior to the date of departure of the Tour. Rs. 70,000/-
Clear 40 to 20 working days prior to the date of departure of the Tour. Rs. 80,000/-
Clear 19 to 10 working days prior to the date of departure of the Tour. Rs. 90,000/-
Less than 10 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
FOR TOURS WITH CRUISE Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%

GST of 12.36% applicable over and above all mentioned charges

It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, nonavailability of travel documents etc. The Company shall not be liable to pay any compensation, interest or damages to you. As per the booking conditions, we are constrained to levy the aforesaid Cancellation Charges in addition to the actual expenditure incurred towards visa, travel insurance, retention charges by overseas supplier etc. You expressly agree to and accept the foregoing clause.


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CANCELLATION OF THE TOUR / AMENDMENT BY COMPANY
We reserve the right to cancel any tour prior to departure without assigning any reason. In such a situation we would offer you alternative tour dates / tours or you would have the option of traveling as individual travellers or on group tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you without interest after deducting the visa costs, insurance and any other cost incurred by us on your behalf. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expenses incurred by you. However, in the event of the Company exercising its rights to amend or alter any tour / holiday advertised in their Brochure / itinerary after it has been booked but prior to departure, you shall have the option to continue with the tour / holiday as amended or altered or to accept any alternative tour / holiday, which the Company may offer. In either of these above cases the Company shall not be liable to you for any damage, additional expenses, consequential loss / damage etc. suffered by you or to pay any amount as refund.

REFUNDS
If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible / liable to offer any refund to you. However, at its sole discretion, the Company may give the refund based on various factors such as the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. and the decision of the Company on the quantum of refund shall be final and binding upon you. It would take at least 45 days to process the refund (if due). It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optionals etc. due to any reason whatsoever.

APPLICABILITY
The above conditions would apply to clients who book on Duniya Dekho Tours, Luxury Escapades Group Tours, Anand Yatra, Gaurav Yatra, Instant Holidays and all Adhoc Groups or any promotions operated by the company from time to time.

TRAVEL NOW PAY LATER
Book your Tour on our 'Travel Now Pay Later' option by paying for your holidays in convenient monthly installments. This is also subject to the lenders terms and conditions.

CONDITIONS
This scheme is available to citizens of India between the age of 25 and 60 years, self- employed or having salary income. You must be a resident of the city selected by you from the list below.

HOW TO BOOK
The scheme is available in limited number of cities only. Just call our offices for information on your selected holiday destination, travel documentation and details of the option. Tick the option of installments in the Booking Form and pay a booking amount and choose the EMI plan from 12, 24 or 36 months that suits you for your balance payments. You could even pay part of the tour price up front and avail the EMI plan for the balance.

HOW TO PAY
Our executives will do all documentation with the EMI plan right from the pick up of your application form and EMI cheques after approval. This documentation includes a declaration to be given by the traveller in the prescribed format. Your contact details will be forwarded to the bank and the bank executive will answer all the queries relating to the loan scheme and advise you on the final status of your loan. Once approved, the loan cheque would be issued in our name. We also have an EMI plan for senior employees of select companies and persons with good payment history on their credit card, car loan, home loan or personal loan.

TIME LIMIT
Since your visa, ticket, insurance and the foreign exchange for your tour can be arranged only after the bank approves your EMI plan, you will be required to cooperate with them in the early completion of the EMI plan documentation, so that the approval is received by us within 6 days of your enquiry or booking.

FINAL PAYMENT
Where your sanctioned EMI plan also covers the full foreign currency portion of the tour price, you need not pay for it separately but hand over all the documents as per RBI rules viz.
a. Physically signed BTQ form by the traveller (Only for international travel)
b. Signed Photocopy of the first 2 pages and last 2 pages of your passport.
c. Valid Visa issued by the country of visit.
d. Air Tickets
e. Proof of Address by way of copies of Bills of utility services like Telephone Bill, Electricity Bill or Ration Card etc.

[If the utility bill that you are providing as proof of address is in the name of some other member of your family, with whom you are living and are closely related, then you would need to provide us such utility bill along with a declaration from the person named in such utility bill stating that you are a relative and are staying with him / her] Also, you would need to provide us the following documents:
f. Physically signed booking form by the traveller
g. Physically signed Terms and Conditions form by the traveller.

Where you have either opted for or have been sanctioned the EMI plan only for part of the tour price, the balance INR or foreign currency of the tour price should be paid directly to us before departure as per the payment schedule. Please note that it is the discretion of the bank to determine the quantum of loan for which you will be eligible based on your documentation and other relevant factors and all the terms and conditions of the same shall be binding upon you.

CANCELLATION RULES
Delay in your complying with bank's requirements or EMI plan documentation beyond 21 days from booking could result in cancellation of your booking and forfeiture of your booking amount. If your EMI plan is not approved for any reason, you can still travel by paying up the entire tour price up front thereby avoiding any cancellation charges. In case of cancellation of your tour, the provisions relating to cancellation charges would apply as per the time frame prescribed under the cancellation clause.

NOTE :
You will have a direct relation with the bank. Please note that our role is limited to co-ordination with the banks on your behalf. Granting or rejecting of the loan application shall be the sole prerogative of the concerned bank. As to the interpretation of the aforesaid terms and conditions, the decision of Cox & Kings shall be final and binding upon you. The aforesaid terms and conditions shall be subject to Mumbai jurisdiction. We reserve our right to alter the terms & conditions any time without any prior notice.

JURISDICTION
This How to Book document is subject to Mumbai Jurisdiction.
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Terms & ConditionsDEFINITIONS
In the terms and conditions set out in this document, the following terms shall, unless contrary to the context, have the meaning specified. ?"You means the person / s in whose name and / or whose behalf the Booking is made. Alternatively, the reference may be made in the third person as "Tour Participant" / "They" / "Client" / "Them" / "His" / "Her". ?"We" / "Us" / "Company" means Cox & Kings Limited. ?"Infant" / "Child" mean respectively a person below the age of two years and a person more than the age of two and below the age of twelve years. ?"Contractor" / "Supplier" means supplier of any infrastructural facility and shall include hotel managements, airlines, caterers, restaurants, places of entertainment like theme parks, museums, art galleries etc shipping company, railway, ferry, cruise, coach who are to provide the services to the Client. ?"Tour Cost" means the tour cost mentioned in the Price Grid / brochures / online and other payments such as taxes, surcharges etc payable by the client to the Company ?"Brochure" means printed brochure, Website, itinerary, leaflets, booklet, Price Grid. ?"Website" means www.coxandkings.com. ?"Web pages" means pages on the Website www.coxandkings.com ?"Cancellation Policy" means and includes all the cancellation charges levied by the company from time to time, third party cancellation charges etc. as more particularly described hereinbelow or any other documents. ?"Visa Cancellation Policy" means and includes all the cancellation charges levied by the company from time to time arising out of non - granting / delayed granting of visa by the concerned Consulate due to any reason. ?"VISA" means a Certificate issued or a stamp marked (on the applicant's passport) by the immigration authorities of a country to indicate that the applicant's credentials have been verified and he or she has been granted permission to enter the country for a temporary stay within a specified period. (Note: The Company does not have any role to play for issuance / rejection of Visas other than being a facilitator). ?"Jurisdiction" means the geographical area over which a court or government body has the power and right to exercise authority. Parties hereto agree to confer exclusive Jurisdiction to Mumbai Courts / Forums. ?"Terms and Conditions" means these terms and conditions and includes the How to Book Rules, Booking Form, Web Pages, Brochure, Price Grid, Itinerary, Promotion Booklet and other documents as may be notified from time to time"
BROCHURE / WEBSITE INFORMATION - DISCLAIMERS
We take reasonable care in preparing the brochure, price grid, web pages and other documents and in describing the services therein. However, we are not liable for any typographical / printing errors. Furthermore, brochures may be printed several months in advance and the content may not always be fully updated. We therefore ask you to confirm the current information by contacting us. Please note that the itinerary may have changed. The products and services displayed may have changed. The photos of meals / sightseeing / properties are for reference only and may differ from the actual meals / sights. Distance between places and temperatures are approximate and can change depending on travel, road conditions and climatic changes. Hotels may have to be booked far off from the central place.

ITINERARY MAY CHANGE AT ANY TIME
We reserve the right to alter, amend, change or modify the tour package and itineraries before or during the tour. We will make reasonable efforts to notify you promptly of such changes / events sufficiently in advance during booking or prior to departure of the tour. If such changes / events occur during the tour, our tour manager or local representative will inform you of the changes on the spot and we solicit your full co - operation in accepting such circumstantial changes. Therefore, no grievance regarding any itinerary / service change which we are constrained to make, will be entertained from the tour participants during or after the tour. Please note that promotional offers may have different terms and conditions which will be in addition to these terms and conditions and the requirements of the booking deposits, payments, deadlines and mode of payment may be defined in such promotions which will be over and above these terms and conditions. Such changes may be necessitated due to factors beyond our control such as Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing etc. Generally, we try to avoid dates when big Fairs, Exhibitions, Olympics etc. and other events are held in certain cities as hotels are fully booked several years ahead. If you have to travel on such dates, you may have to stay in alternate hotels or hotels in other cities. Due to airline's requirements the points of entry and exit in a country may change. We may operate more than one coach per departure date and may for convenience reverse the direction or amend the itinerary. Change in itinerary may also be required or necessitated on account of actions, inactions, defaults or condition of tour participants in the group. We will make reasonable efforts to keep the overall package of services unchanged. However, we shall not be liable to refund any amount or pay any compensation / damages on account of any change in itinerary. In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, we may charge extra for the same at the time of booking or in the course of the tour.

GENERAL NOTICE REGARDING BOOKING
Please read carefully and understand the contents of the Tour Brochure / itinerary, the 'Terms and Conditions', How to Book Rules, Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking. To effect the booking, we may require you to sign the Booking Form and such other documents as we may deem fit including (without limitation) the 'Terms & Conditions', 'How to Book' rules and 'Price Grid' ('collectively Booking Documents'). Upon executing the Booking Documents and on payment of the prescribed non-refundable interest-free booking amount, a binding contract shall come into existence. We advise you to ensure, before making a booking, that you have and / or you will be able to provide all the required valid and genuine documents and your professional qualifications to enable you to apply for visa, insurance etc. Please go through our web site and check from our staff to ascertain the required documentation. Please note that guests other than tourist are not to be invited on tour by any tourist and they are not allowed to use any of the services of the tour.

CONDITIONS OF OTHER THIRD PARTY OPERATORS
In the event you are booking through us a tour / travel service of any third party operators like Insight Vacations, Star Cruise etc, the terms and conditions of such third party operators, including their payment schedule, cancellation, refund etc shall be applicable to you in addition to these Terms and Conditions.

ONLINE BOOKING
You can purchase our services from our sales outlets, agents or franchises. In the alternative, you can register and book your tour / services online through our website. Our website provides the facility of making online booking of tours and services. However, we cannot give any guarantee or warranty with respect to the website booking engine which could malfunction due to well-known reasons including software or network errors. We have incorporated all modern protection technologies to ensure that information concerning you or your payments is kept secure and confidential. It is made clear that the online booking shall be effective once you confirm the terms and conditions, as follows. During the course of online booking on our website, you will have the opportunity to go through our terms and conditions and privacy policy, which are displayed on our website and which you will need to confirm and accept in the course of booking online. Further, you will also need to send us a hard copy of the said signed Terms and Conditions confirming that you have read, understood and accepted the Terms and Conditions and other applicable documents including Brochure and / or, Itinerary and / or Price Grid and / or promotion booklet etc. We would also require a copy of the first two pages and last two pages of your passport which show the date of your passport, place and date of issue and expiry, amongst other documentation. Please see under the 'documentation' section for the list. The Company reserves the right to decline to register any person / s for any tour or to cancel their registration without assigning any reason.


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ONE / SOME MEMBER(S) MAY SIGN BOOKING DOCUMENTS ON BEHALF OF A GROUP
In case of one or more but not all tour participants named in the Booking Form sign the Booking Documents, it shall be deemed that the signatories have been duly authorized by all such tour participants to sign on their behalf assuming full responsibility and accordingly it shall be deemed that all such tour participants have signed the booking documents.

YOUR TRAVEL AGENT CAN SIGN THE BOOKING DOCUMENTS ON YOUR BEHALF
Where tour participants are booking through a travel agent, if such travel agent signs the Booking Documents, it shall be deemed that such signature is for and on behalf of all the tour participants named in the Booking Form assuming full responsibility. It shall be deemed and construed that all such tour participants have duly authorized the said travel agent to sign the Booking Documents on their behalf.

CONTRACT SUBJECT TO SIGNATURE AND PAYMENTS
Please note that there is no contract between the Company and the tour participants until the Booking Documents are signed and received by the Company and the Company has also received the specified non-refundable interest free booking amount. The full payment must be received in accordance with prescribed payment schedule. If not paid in accordance with the payment schedule the company reserves the right to cancel the booking with consequent forfeiture of booking amount and apply scale of cancellation charges as mentioned in the brochure. Any payment that you make to your Travel Agent would not constitute payment to the Company until the same is remitted to the account of the Company.

CANCELLATION / AMENDMENT BY COMPANY
We reserve our right to amend or cancel the tour booked by you, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, we will offer you alternative tour dates / tours or you would have the option of traveling as individual travellers, not as part of the original tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you without interest after deducting any costs incurred by us on your behalf, within a period of forty five days from the date of amendment or cancellation. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expense incurred by you.

CANCELLATION OF BOOKING BY YOU
Should you wish to cancel your booking, you must notify us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your letter, since we can act only on receipt. Please state the reason for your cancellation as it may be covered by your insurance policy. Claims must however be made direct to your insurance company. The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damage are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages.

WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
(EUROPE & REST OF THE WORLD)
Clear 45 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
Clear 44 to 31working days prior to the date of departure of the Tour. Rs. 50,000/-
Clear 30 to 16 working days prior to the date of departure of the Tour. Rs. 60,000/-
Clear 15 to 07 working days prior to the date of departure of the Tour. Rs. 70,000/-
Less than 07 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
FOR TOURS WITH CRUISE / THIRD PARTY OPERATORS
Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%

GST of 12.36% applicable over and above all mentioned charges

WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
(USA & AUSTRALIA)
Clear 60 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
Clear 59 to 41working days prior to the date of departure of the Tour. Rs. 70,000/-
Clear 40 to 20 working days prior to the date of departure of the Tour. Rs. 80,000/-
Clear 19 to 10 working days prior to the date of departure of the Tour. Rs. 90,000/-
Less than 10 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
FOR TOURS WITH CRUISE /THIRD PARTY OPERATORS Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%
GST of 12.36% applicable over and above all mentioned charges

If you wish to cancel your booking, you need to inform us by any of the following methods, provided that such information should be given on a working day within working hours: 0.By fax at 91 22 2270 9161 followed by a written communication to our Registered Office listed below OR 0.By email to contactus@coxandkings.com followed by a written communication to our Registered Office listed below OR 0.In writing on at the Registered Office of the Company: Cox & Kings Ltd,
Customer Service, Duniya Dekho
Turner Morrison Building, 16 Bank Street,
Fort, Mumbai - 400 001, IndiaIf the Booking Documents have been signed by one or more persons for themselves and for others mentioned in the Booking Form, then the communication signed by such signatory / s would be treated as a valid communication with full responsibility for cancellation for all such persons mentioned in the form. Similarly if your Agent seeks cancellation, we will act on the basis that he has been authorized or instructed by you to cancel and shall accordingly effect cancellation. Cancellation shall take effect only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. However, in the following cases you shall be deemed to have cancelled the tour even if no cancellation notice is issued by you:
(i) In case of visa rejection, you would be deemed to have cancelled on the date of intimation of such rejection. Please see our Visa Guidance section for further details
(ii) If you fail to pay the tour costs in time or if you commit any other default in relation to your booking, we may treat such failure or default as a cancellation of the booking by you. In such case, the cancellation charges shall be computed with reference to the date on which we issue you a notice of cancellation;
(iii) If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the highest cancellation charge. You expressly agree to abide by the foregoing terms and conditions.


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AMENDMENT OF BOOKING BY YOU
If you wish to amend or change your booking, you have to communicate your request to us in writing. Such requests for change or amendment will be accepted subject to availability. Please note that: (1) The amended or changed booking will be regarded as a new booking; (2) An amendment fee of INR 1000 is payable in case of every amendment or change; and (3) In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges specified in the preceding section. Terms & Conditions shall apply.

TRANSFER FROM ONE TOUR TO ANOTHER
A request in writing for transfer from one tour to another 45 days prior (for Europe & Rest of the world) and 60 days prior(for USA, Australia & New Zealand) to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer fee of Rs. 5,000/ - per person will be applicable in addition to the costs for re-proces

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Day wise Itinerary

  • Day 1 : Arrive Singapore

    Welcome to your Cox and Kings 'Oriental Fantasy' tour. On arrival in Kuala Lumpur, you will be met by a local Cox and Kings representative and transferred to your hotel in Kuala Lumpur (check in after 1500 hrs)
    On arrival in Kuala Lumpur, We proceed for panoramic city tour of Kuala Lumpur to get a closer look at Kuala Lumpur's most famous landmarks, like the King's Palace, National Monument, National Mosque, Jamed Mosque, Merdeka Square and National Museum. Admire Malaysia's most renowned structure, the world famous Petronas Twin Towers and enjoy a photo stop.
    Overnight in Kuala Lumpur.
    ( Dinner at an Indian Restaurant.)

  • Day 2 : Kuala Lumpur - Penang

    Enjoy a sumptuous breakfast & proceed to Penang by coach. On arrival in Penang we board the luxurious Super Star Libra Cruise which offers much more than first class dining and entertainment. Indulge in gastronomic delights with an exciting choice of dining options.
    Overnight on Board the Cruise
    ( Breakfast at the Hotel's Restaurant, Dinner on board the cruise)

  • Day 3 : On Board Cruise

    The day is at leisure for you to explore some shores & experience Romantic moments on the beautiful beaches of Phuket.
    Overnight on Board the Cruise.
    ( Breakfast, Lunch and Dinner On Cruise.)

  • Day 4 : On Board Cruise

    The day is at leisure to experience the most famous destination - Krabi, Thailand, wherein enjoy the several water sport activities on your own.
    Overnight on board the cruise.
    ( Breakfast, Lunch and Dinner On Cruise.)

  • Day 5 : Penang- Kuala Lumpur

    Today disembark the cruise at Penang. Later drive back to Kuala Lumpur the busting capital of Malaysia.
    Overnight in Kuala Lumpur.
    ( Breakfast on Cruise, Dinner at an Indian Restaurant.)

  • Day 6 : Kuala Lumpur - Sunway Lagoon - Kuala Lumpur

    Today is a day of fun and adventure for the entire family at the multi award winning and Asia's best attraction Sunway Lagoon. Whether you are looking to soak up in the tropical sun at Asia's Best Water Park, looking for a hair-raising experience at the Scream Park, enjoying the thrilling rides at the amusement Park, getting your adrenaline pumping at the Extreme Park, or getting up close and personal with your favourite animals at the Wildlife Park, there is something for all at Sunway Lagoon.
    NOTE : GOODIES FREE SUNWAY LAGOON THEME PARK
    Overnight in Kuala Lumpur
    ( Breakfast at the Hotel's Restaurant, Dinner at an Indian Restaurant.)

  • Day 7 : Kuala Lumpur - Singapore

    Today, after the breakfast we drive to Singapore by road.
    Singapore is the land of diversity and it is the place to have fun at any time of the year. Bursting at the seams with vibrancy and brimming with excitement, Singapore is sure to keep you entertained with an exciting fusion of cultures and adventurous and artistic activities, plus an array of fun-filled family attractions.
    The rest of the day is at leisure. Later this evening, you can select an excursion from our list of exciting optional tours mentioned below. Take the opportunity to visit the Night Safari, the world's first nocturnal Zoo or why not just go shopping. The shopping centres and malls offer a good mix of electronics and fashion including both branded retailers and local labels.
    Overnight in Singapore
    ( Breakfast at the Hotel's Restaurant, Dinner at an Indian Restaurant)

  • Day 8 : Singapore

    Today, proceed on a panoramic city tour driving past the City Hall, Parliament House, the Tower-like Westin Stamford Hotel and Mount Faber. More fun awaits you at Sentosa Island. Visit the Underwater World, Asia's most popular oceanarium and home to more than 2,500 marine animals. Delight yourself at the Dolphin Lagoon and get a rare opportunity to interact with the charming pink dolphins. Wrap up the evening with the 'Songs of the Sea' Show, which is a spectacular display of light and sound show
    Overnight in Singapore
    ( Breakfast at the Hotel's Restaurant, Dinner at an Indian Restaurant)

  • Day 9 : Depart Singapore

    Good times need never end! As you get ready for the airport and your flight back home, Relive the high points of your 'Cox and Kings Oriental Fantasy' tour. We are confident you will join us again, sometime soon… Please do give us your valuable feedback on feedback@coxandkings.com
    ( Breakfast, either at the hotel or onboard your return flight)

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Inclusions

  • Hotel
  • Sightseeing
  • Transfers

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Exclusions

  • Optional and Add-On tours unless mentioned otherwise.
  • Cost of USD 10,000 granted by the Reserve Bank of India under the Basic Travel Quota Scheme.
  • Any increase in the airfare / taxes / routing charged by the airlines for tickets (presently calculated on 01 Oct 2013).
  • Airline and Hotel surcharges (if applicable) during high / festive season / trade fairs to be paid extra per person.
  • Cost of extension of validity or deviation of your air-ticket.
  • Medical test and Premium cost of your Trawelltag / Assist with Insurance valid for passengers above 70 years of age.
  • Passport Charges
  • Any increase in the rate of USD leading to an increase in Tour Cost coming into effect prior to departure. However, the rate of exchange on the given day of payment will apply.
  • Porterage at hotels, apartment, airports and seaports, tips, laundry, wines, mineral water, telephone charges, all items of personal nature and also food and drinks not forming part of the touring group's menu.
  • Anything not specifically mentioned in 'What Your Tour Price Includes' box.
  • An additional amount of INR 1,500 is to be compulsorily paid by way of 'Secure your Booking Amount'.
  • Baggage handling fee charged by the operating airline for the excess check-in baggage.
  • Govt. Service Tax 3.09% on gross bill effective 1st July 2012.
  • PriceAll rates are based on current ROE USD 1 = INR 63. The rate of exchange prevailing on the day of payment will apply.
  • Ex - Mumbai - Valid from 2014-04-01 to 2014-06-30
  • Twin Triple Single Child with bed Child without bed Infant
  • Mumbai
  • Main Tour Price INR 92,924
  • (USD 475 +
  • INR 62999) INR 92,924
  • (USD 475 +
  • INR 62999) INR 111,524
  • (USD 675 +
  • INR 68999) INR 85,309
  • (USD 370 +
  • INR 61999) INR 79,639
  • (USD 280 +
  • INR 61999) INR 45,000
  • ()
  • Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
  • Total in INR After Discount INR 84,424 INR 84,424 INR 103,024 INR 81,309 INR 75,639 INR 45,000
  • Ex - Mumbai - Valid from 1st Apr 2014 to 30th Jun 2014
  • Twin Triple Single Child with bed Child without bed Infant
  • Mumbai INR 84,424 INR 84,424 INR 103,024 INR 81,309 INR 75,639 INR 45,000
  • Main Tour Price INR 92,924
  • (USD 475 +
  • INR 62999) INR 92,924
  • (USD 475 +
  • INR 62999) INR 111,524
  • (USD 675 +
  • INR 68999) INR 85,309
  • (USD 370 +
  • INR 61999) INR 79,639
  • (USD 280 +
  • INR 61999) INR 45,000
  • Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
  • Total in INR After Discount INR 84,424 INR 84,424 INR 103,024 INR 81,309 INR 75,639 INR 45,000
  • Ex - Delhi - Valid from 1st Apr 2014 to 30th Jun 2014
  • Twin Triple Single Child with bed Child without bed Infant
  • Delhi INR 84,424 INR 84,424 INR 103,024 INR 81,309 INR 75,639 INR 45,000
  • Main Tour Price INR 94,924
  • (USD 475 +
  • INR 64999) INR 94,924
  • (USD 475 +
  • INR 64999) INR 115,524
  • (USD 675 +
  • INR 72999) INR 87,309
  • (USD 370 +
  • INR 63999) INR 81,639
  • (USD 280 +
  • INR 63999) INR 45,000
  • Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
  • Total in INR After Discount INR 86,424 INR 86,424 INR 107,024 INR 83,309 INR 77,639 INR 45,000
  • Ex - Chennai - Valid from 1st Apr 2014 to 30th Jun 2014
  • Twin Triple Single Child with bed Child without bed Infant
  • Chennai INR 86,424 INR 86,424 INR 107,024 INR 83,309 INR 77,639 INR 45,000
  • Main Tour Price INR 93,924
  • (USD 475 +
  • INR 63999) INR 93,924
  • (USD 475 +
  • INR 63999) INR 114,524
  • (USD 675 +
  • INR 71999) INR 86,309
  • (USD 370 +
  • INR 62999) INR 80,639
  • (USD 280 +
  • INR 62999) INR 45,000
  • Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
  • Total in INR After Discount INR 85,424 INR 85,424 INR 106,024 INR 82,309 INR 76,639 INR 45,000
  • Ex - Kolkata - Valid from 1st Apr 2014 to 30th Jun 2014
  • Twin Triple Single Child with bed Child without bed Infant
  • Kolkata INR 85,424 INR 85,424 INR 106,024 INR 82,309 INR 76,639 INR 45,000
  • Main Tour Price INR 98,924
  • (USD 475 +
  • INR 68999) INR 98,924
  • (USD 475 +
  • INR 68999) INR 119,524
  • (USD 675 +
  • INR 76999) INR 91,309
  • (USD 370 +
  • INR 67999) INR 85,639
  • (USD 280 +
  • INR 67999) INR 45,000
  • Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
  • Total in INR After Discount INR 90,424 INR 90,424 INR 111,024 INR 87,309 INR 81,639 INR 45,000
  • Ex - Bangalore - Valid from 1st Apr 2014 to 30th Jun 2014
  • Twin Triple Single Child with bed Child without bed Infant
  • Bangalore INR 90,424 INR 90,424 INR 111,024 INR 87,309 INR 81,639 INR 45,000
  • Main Tour Price INR 96,924
  • (USD 475 +
  • INR 66999) INR 96,924
  • (USD 475 +
  • INR 66999) INR 117,524
  • (USD 675 +
  • INR 74999) INR 89,309
  • (USD 370 +
  • INR 65999) INR 83,639
  • (USD 280 +
  • INR 65999) INR 45,000
  • Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
  • Total in INR After Discount INR 88,424 INR 88,424 INR 109,024 INR 85,309 INR 79,639 INR 45,000
  • Ex - Hyderabad - Valid from 1st Apr 2014 to 30th Jun 2014
  • Twin Triple Single Child with bed Child without bed Infant
  • Hyderabad INR 88,424 INR 88,424 INR 109,024 INR 85,309 INR 79,639 INR 45,000
  • Main Tour Price INR 95,924
  • (USD 475 +
  • INR 65999) INR 95,924
  • (USD 475 +
  • INR 65999) INR 116,524
  • (USD 675 +
  • INR 73999) INR 88,309
  • (USD 370 +
  • INR 64999) INR 82,639
  • (USD 280 +
  • INR 64999) INR 45,000
  • Discount Offer INR 8500 INR 8500 INR 8500 INR 4000 INR 4000
  • Total in INR After Discount INR 87,424 INR 87,424 INR 108,024 INR 84,309 INR 78,639 INR 45,000
  • Package Surcharge Price - Valid from 1st Apr 2014 to 30th Jun 2014
  • Twin Triple Single Child with bed Child without bed Infant
  • 19, 26 April INR 87,424 INR 87,424 INR 108,024 INR 84,309 INR 78,639 INR 45,000
  • 19, 26 April INR 4500 INR 4500 INR 4500 INR 4500 INR 4500 INR 4500
  • 10 May USD 35 +
  • INR 4500 USD 35 +
  • INR 4500 USD 35 +
  • INR 4500 USD 25 +
  • INR 4500 USD 25 +
  • INR 4500 INR 4500
  • 03, 17, 24, 31 May INR 4500 INR 4500 INR 4500 INR 4500 INR 4500 INR 4500
  • 7, 14 June INR 4500 INR 4500 INR 4500 INR 4500 INR 4500 INR 4500
  • Reservation Amount and Note INR 3,000 per person adjusted against tour cost
  • Booking Amount and Note INR 20,000 per person ( Interest free and non - refundable) adjusted against the tour cost
  • Documentation Amount and Note INR 10,500 per person ( Interest free and non - refundable) adjusted against the tour cost
  • Package PRE - POST Night Price
  • Accommodation + ABF Twin Triple Single Child with bed Child without bed
  • PRE Night - Kuala Lumpur - Cititel Express USD 70 USD 70 USD 130 USD 50 USD 40
  • POST Night - Singapore - Cherry Loft Hotel USD 90 USD 90 USD 170 USD 75 USD 60
  • Important Note
  • ?A part of your tour price will be taken in USD from your BTQ as per the RBI / GOI regulations. ?Child Without Bed - Child under 12 years of age, sharing parents room, without a bed or cot. ?A deviation charge of INR 2500 per person, in addition to the applicable difference between the group airfare within the package holiday tour cost and the market airfare for the changed sector / date, will be applicable. ?Once an air ticket is issued, date change penalty and rerouting charges (as applicable) will be charged. ?Additional internal tickets will cost extra. It is compulsory to purchase the same through Cox and Kings. Check with our Sales Officer for applicable charges at the time of booking. ?For Two Adults and Two Children (Both under 12 Years) rooming together, the 1st child will have to pay the Adult Triple USD Cost and the 2nd child will pay the Child without Bed cost. ?Itinerary is subject to change or alteration before or during the tour without notice due to feasibility of operation. ?Due to space restrictions in the coach, you are permitted to carry only one main bag (preferably strolley) and one hand bag on your tour ?Triple/ Quad Sharing accommodation not applicable in Singapore ?The tour will be operated, subject to a minimum of 20 full paying adult passengers travelling together?Gratuity Cost for cruise is not included in the package cost.
  • DatesMumbaiDelhiKolkataChennaiBangaloreHyderabadApril 2014 - 12, 19, 26
  • May 2014 - 03, 10, 17, 24, 31
  • June 2014 - 07, 14, 21, 28
  • April 2014 - 12, 19, 26
  • May 2014 - 03, 10, 17, 24, 31
  • June 2014 - 07, 14, 21, 28
  • April 2014 - 12, 19, 26
  • May 2014 - 03, 10, 17, 24, 31
  • June 2014 - 07, 14, 21, 28
  • April 2014 - 12, 19, 26
  • May 2014 - 03, 10, 17, 24, 31
  • June 2014 - 07, 14, 21, 28
  • April 2014 - 12, 19, 26
  • May 2014 - 03, 10, 17, 24, 31
  • June 2014 - 07, 14, 21, 28
  • April 2014 - 12, 19, 26
  • May 2014 - 03, 10, 17, 24, 31
  • June 2014 - 07, 14, 21, 28
  • MapFar-east Map SightseeingKuala LumpurSingaporeKuala LumpurPanoramic tour - Kuala Lumpur City Tour, Enjoy the Sunway lagoon Theme ParkSingaporePanoramic tour - Singapore City Tour, Sentosa Island with Underwater world, Dolphin Lagoon Show and Songs of the sea.Optional ExcursionsThere are no optional excursions for this package Hotels InfoCity Hotel Name
  • Singapore Cherry Loft 3* Or Simillar
  • Kuala Lumpur Cititel Express 3* Or Simillar
  • VisaVisa price included in Tour Cost. However it Compulsory to Process the visa from Cox and Kings office only. Visa Form Dully filled and Signed 2 Photo (3.5 x 4.5 cm with white background matt finish 70 to 80% face area visible) Covering Letter on business letterhead If Service then leave sanctioned letter Passport is in maiden name then wedding card/marriage certificate. Bank statements for last 3 Months Return confirmed ticket Affidavit/NOC from both the parents on Rs.100 stamp paper if child travelling alone without parents and below 18 years age. Also parent's passport copy is required for signature verification. If change of appearance, then affidavit is required from pax side with new photograph pasted on affidavit.
  • How To BookINTRODUCTION
  • Our international escorted group tours are sold under the brand 'Duniya Dekho'.
  • All our products are sold subject to these Terms and Conditions, as amended from time to time and the contract between you and us shall be governed by the same. If you book any third party products through us, their Terms and Conditions would be applicable in addition to our Terms and Conditions.
  • ELIGIBILITY
  • Indian nationals eligible to travel on Duniya Dekho Escorted Group Tours must have a valid passport for at least six months or as applicable subsequent to the date of departure of the tour and have been granted the necessary visas, international certificates of vaccination, insurance and medical insurance, other travel documents and clearances etc. required to travel throughout the tour. You will have to comply with applicable RBI guidelines and Government of India rules.
  • WHERE TO BOOK
  • You can book Duniya Dekho tours online as well as offline.
  • You can book ONLINE on www.coxandkings.com or through the Cox & Kings offices / our Cox & Kings Franchisees shops / through our Preferred Agents ("PA") or through your own travel agent. For the relevant addresses of branch offices and Franchisees of the Company and our network please refer to our Brochure and Price Grid or online.
  • CONTRACT
  • ?Please complete and sign the Booking Form and the Terms and Conditions per party after perusing the How to Book rules, Terms and Conditions, tour brochure, itinerary or website. ?In cases where tour participants belong to more than one family under a single form, it shall be signed by the head / authorized person of each family and the same shall be construed as acceptance with full responsibility of a contract for and on behalf of all persons booked. ?In case the travel agent or any other person signs the Booking Form, it shall be conclusively presumed that the tour participants had given the necessary authority to such lead person / agent to sign the Booking Form and Terms and Conditions and enter into a binding contract on their behalf with the company assuming full responsibility thereof. ?If you are booking through your Travel Agent, you should make all payments to your travel agent and the Travel Agent would pay the Company on your behalf. ?Signing of the Booking Form and Terms and Conditions and payment receipt issued for initial payment made towards the tour cost shall be a legally binding contract between the parties.HOW TO BOOK
  • Please refer to the detailed processes listed under 'How to Book Online' and 'How to Book Offline'
  • PAYMENT AND SCHEDULE FOR DUNIYA DEKHO
  • Please find a chart of the schedule of payment for the Duniya Dekho tours.
  • Sr. No. Payment Item Amount in INR per person Date of payment
  • 1 Unsecured Reservation Fee Rs. 3000 Immediately upon booking
  • 2 Interest free non-refundable booking amount Rs. 20000 Immediately or within 10 days of booking date
  • 3 Documentation Amount As per the selected tour Immediately or within 10 days from the booking date along with Visa documents
  • 4 Balance Payments (For Europe, Rest of the world) As per the selected tour Before 45 days from the departure of your tour.
  • 5 Balance Payments (For USA, Austrlia & New Zealand) As per the selected tour Before 60 days from the departure of your tour.
  • If you are booking your tour within 45 days of the departure date, then 100% of the tour payments must be made immediately, before any service can be provided. This booking will be subject to availability. NOTE: (a) The Reservation fee is non-refundable and not secured like the booking amount; (b) Booking amount for any add-on packages or extension taken with the main tour or separately will be Rs. 10,000/- per person.
  • SECURE YOUR BOOKING AMOUNT
  • You can secure your non-refundable booking amount by paying a nominal fee of Rs. 1500 per person. In the unlikely event of you cancelling the tour 21 days prior to the departure, this scheme protects your booking amount of Rs. 20,000 against cancellation charges. Secure your booking amount scheme is refundable only if the cancellation occurs under the following situations and documentary proof will be required by company to refund the booking amount (Conditions Apply): Death in the immediate Family. (Family members are defined as blood relatives) Major Accident to self or immediate family member. (Family members are defined as blood relatives) Major Sickness / Hospitalisation to the travelle where travel is not permitted under written medical advice from the doctor. Acts of God like Tsunami. Terrorist Activities like 9/11 and 26/11. Any travel barred guidelines to the destination country by WHO like SARS. Any political Turbulence in the destination country where travel is barred by the government. Please Note: VISA REJECTION BY CONSULATES IS NOT COVERED UNDER THIS SCHEME
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  • THE VISA DOCUMENTATION AMOUNT
  • Please note that we need the passport (in original) of each tour participant to be submitted to us along with the visa documents.. The visa documents are available at our sales outlets or you can download them from our website which features within each itinerary. You would have to pay the documentation amount as mentioned in the table below. In the event of rejection of the UK / USA visas by the consulate at least 60 days prior to the date of departure an amount of actual visa fees plus Rs. 7500 per person towards your visa service fees and incidental administrative charges will be deducted. However, if this falls within the cancellation period, then in addition the cancellation policy will also apply.
  • Destination Documentation amount per person
  • Europe, U.S.A., Australia and New Zealand Rs. 17,500
  • Europe without U.K Visa Rs. 10,500
  • Far East and Exotic (China, Egypt, South Africa, Kenya, Sri Lanka, Mauritius, Jordan, Turkey, Scandinavia) Rs. 10,500
  • NOTE: Urgent Visas for Europe only shall be charged at an additional amount of Rs.2,000/- per person. However there is no guarantee that visa will be granted or given on time. Please note that all the documents for processing your visas should reach us latest 60 days prior to the date of departure of the tour. If you fail to submit the documents within the said time limit or if your booking is accepted within 45 days of the departure of the tour, you would have to pay urgent visa fees of Rs.1000 and if you are not granted the visa for any reason, the cancellation policy will apply. Please note that urgent visa fees do not guarantee the issuance of visas. During certain peak times, some visas may take a longer time to issue. Granting or rejecting visas is at the sole discretion of the respective consulate and the Company shall not be responsible / liable for the same.
  • DOCUMENTATION
  • Apart from visa documentation which is available as stated above, please note that you will also be required to provide the following documentation.
  • A)
  • a. Copy of PAN card / Form 60 if payment of Rs. 20000 or more is made in cash.
  • b. Cheque / Demand draft in the name of "Cox & Kings Ltd."
  • c. Physically signed booking form by the traveller
  • d. Physically signed Terms and Conditions form by the traveller.
  • B) We would also require the following documents from you, under the Reserve Bank of India KYC Guidelines:
  • e. Physically signed BTQ form by the traveller (Only for international travel)
  • f. Signed Photocopy of the first 2 pages and last 2 pages of your passport.
  • g. Valid Visa issued by the country of visit.
  • h. Air Tickets
  • i. Proof of Address by way of copies of Bills of utility services like Telephone Bill, Electricity Bill or Ration Card etc.
  • [If the utility bill that you are providing as proof of address is in the name of some other member of your family, with whom you are living and are closely related, then you would need to provide us such utility bill along with a declaration from the person named in such utility bill stating that you are a relative and are staying with him / her] Note : Please note that respective destination's immigration can change on arrival VISA procedure at any time.
  • ONLINE PAYMENTS
  • All online payments that happen for any of the products booked via www.coxandkings. com site are secure. Cox & Kings does not store the credit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank site. The card details are captured on the credit card site and not ours, hence we cannot be held responsible / liable for any misuse of credit card whatsoever.
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  • PAYMENT OPTIONS
  • Please refer to the complete process under 'How to Book Online' and 'How to Book Offline'. 0.Online, you can pay by CREDIT CARD and transact directly on the site www. coxandkings.com. If part payment has been made by credit card, the balance payment can be made by credit card, debit card, netbanking, cheque, demand draft or cash as per the process listed under 'How to Book Online'. 0.You can pay by CHEQUE / DEMAND DRAFT. The cheque / demand draft has to be deposited with any of the Cox & Kings Offices or Franchisees or Agents. Once the payment is cleared, only then will confirmation be made and the documentation be released. The cancellation policy will apply if the payment is not cleared within the specified time. The cheque / demand draft has to be drawn in favor of "Cox & Kings Ltd." 0.You can pay your TRAVEL AGENT who would pay the Company on your behalf. IMPORTANT: Any payment made to your Travel Agent by you would not constitute payment to the Company until the same is remitted to the account of the Company and cleared. 0.If you are making a CASH PAYMENT above Rs. 20,000/- you would have to submit a copy of your PAN Card to us and an Income Tax declaration.NOTE:
  • ?On payment of the booking amount and the documentation amount / full payment, you will receive an acknowledgement for the amount paid. ?For ONLINE bookings, on the website via credit card, you will be able to view the monies paid under the 'View Transaction' listed on the site. ?You will have to pay all bank charges including charges relating to credit card / debit card / net banking / cheque / demand draft at the applicable rate in addition to the tour cost. ?The Company reserves the right to decline your booking / s for any Tour or to cancel your booking without assigning any reason. ?The Non Resident Indians (NRI) and Foreign Nationals are required to pay the entire tour cost in applicable foreign currency for the respective tour. ?In case of foreign exchange transactions, prevailing rate of exchange on the date of the transaction would be applicable.
  • BALANCE PAYMENT
  • Please check your Invoice for the due date of your balance payments of the tour cost. This balance payment has to be made 45 days prior to departure date of the tour. If the booking is accepted within 45 days of the date of departure of the tour, the entire tour cost has to be paid upfront. A delay in payment of your tour cost (part payment or full payment) can result in a delay in issuing your air tickets, processing your visas and it would be considered as cancellation of your booking from your end and result in levy of the applicable Cancellation charges as per the cancellation schedule.
  • The Company reserves the right to amend the prices published in this brochure and on the website and to charge accordingly in case of currency fluctuations, increase in cost of fuel, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and for any reason etc. before the date of departure. All such increases in price must be paid for in full before your departure.
  • If your booking is not accepted by the company, the amount paid by you towards this booking would be refunded by the Company without any interest.
  • PROMOTIONS / OFFERS / SCHEMES
  • Please note that in case of special offers, promotions or schemes additional terms and conditions of these offers, promotions or schemes will be applicable in addition to these terms and conditions. You will have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and / or do not comply with all the terms and conditions of the offer, promotion or scheme you shall not be entitled to receive the benefit under such offer, promotion or scheme under any circumstances.
  • SERVICE VOUCHERS
  • For 'Duniya Dekho' all services will be as per those specified / confirmed and will be paid for as per the Invoices and Service Voucher(s). A Service Voucher(s) is the written confirmation of your tour and entitles you to travel on the tour and must be presented by you to the Tour Manager or Service Provider as applicable. You will receive the Service Voucher(s) (with your air-tickets and train tickets, if applicable) approximately 2 to 5 days prior to departure, provided you adhere to the time schedule of documentation and payments in full. A delay in adhering to the above mentioned time frame would result in delay in issuing the documents for land arrangements, air tickets and arranging the visa / s / permits (if applicable) and may result in the cancellation of the Tour with applicable cancellation charges. No services will be provided if the Service Voucher in original is not in your possession. Important / emergency contact numbers are printed on the Service Vouchers and / or the briefing sheet provided to you. It is the Client's responsibility to check the Service Voucher(s) carefully and to let the concerned staff at the company's offices or Cox & Kings Franchisees or PA (Preferred Agents) or the travel agent know immediately in the event of any error. In some cases, the Client would be handed his internal flight / train / hotel vouchers by the Tour Manager / representative of the Company on arrival at the holiday destination.
  • TRAVEL DOCUMENTS
  • It is entirely your responsibility to hold and carry on tour valid travel documents including your Passport, which must be valid for a period of at least six months or as applicable from the date of travel on the tour with all required visas and immigration clearance (if applicable), confirmed air tickets, documents confirming insurance to cover risk to life, limb and property for the duration of the tour, medical clearances, inoculation / vaccination certificates etc. as the case may be to be able to travel as per your tour itinerary. The costs of processing the above travel documents are not included in your Tour Cost.
  • VISA
  • It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months or as applicable after the date of departure of your tour. Furthermore, you will be required to take the appropriate visas for going on the tour. We provide you visa guidance services for which we will charge you. Such charges may include not only the actual visa charge and costs incurred but also our service charge. Please note that UK and USA visas will have to be obtained by you directly; however we may assist you in preparing and submitting the visa application based on documents provided by you. Even if you do not get your visa, you shall be liable to pay the applicable charges. If you already possess a visa or wish to do the visa / s on your own, you would be entitled only for the refund of actual visa / s cost and the portion of charges attributable to our service charges will still have to be paid by you.
  • It is your responsibility to promptly furnish to us all documents required for application of your visas etc. latest 60 days before the departure date. It is your responsibility to properly fill in the visa application form. In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date. Given the security concerns and the over-cautious approach adopted by embassies and consulates, visa processing can take quite long. Please note that we may receive documents submitted late but we are not responsible or liable for rejection or non-receipt of visas due to inadequate or late submissions. You are required to furnish only genuine and valid documentation.
  • Granting / rejection of visas is the sole discretion of embassy / consulate. We only act as a facilitator for obtaining visas. You may be required to appear personally before the embassy / consulate for any interview(s) / providing biometrics. The Company shall under no circumstances be held liable for such rejection of visas and any other incidental or consequential loss, damage, cost or expense etc. Expressly on the aforesaid conditions, you have approached the Company for obtaining visas.
  • We would not be responsible in any manner whatsoever for any clerical error made by the concerned embassy / consulate regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number etc. We always use services of reputed courier companies for the purpose of transmission of passports to the embassies / consulates and to our clients in various cities. We will not be responsible for any loss or damage whether direct, indirect, incidental or consequential caused due to transmission delays or loss of passport or documents in the course of transmission of documents by us to the embassy or to you or in the course of transmission of documents by the embassy / consulate to us. We would however, make best attempts to trace your documents or assist you in obtaining alternative / certified copies of the lost documents.
  • If you are unable to travel on the tour originally booked by you because either you could not get your visa in time or due to an error of the part of the embassy / consulate, an incorrect visa is issued to you, you shall have the option to postpone your tour to any other future date or transfer your tour to any other tour and in such case the amendment fee for the same shall apply, in addition to cancellation charges. Terms & Conditions shall apply.
  • Please note that if the rejection of visa is intimated by the embassy / consulate within the cancellation period specified in the section titled CANCELLATION OF BOOKING BY YOU then the cancellation charges as appearing in that section would apply. Please further note that for the purpose of ascertaining the applicable cancellation rates, the cancellation would be deemed to have been made on the date we receive intimation of visa rejection from the consulate / embassy. Should you choose to re-apply after visa rejection, then you shall do so at your own risk and cost. If the visa is rejected a second time, the applicable cancellation rates shall be based on the date of receipt of intimation of the rejection of second visa application and so the charges will be much higher than the rates which would have applied on the first rejection. Should we not receive any intimation from the consulate / embassy either accepting or rejecting a visa application before the departure date of your tour, the maximum cancellation charges shall apply. It is made clear that the cancellation charges shall apply in addition to the retention of visa service charges.
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  • TRAWELLTAG / ASSIST AND INSURANCE
  • Your travel insurance policy is an add on benefit to the Trawelltag / Assist product, which is included in our tour package. You are therefore, entitled to travel with an Overseas travel insurance cover for the normal duration of the tour. All passengers up to the age of 80 years are covered under the insurance policy. All the passengers above the age of 70 years have to undergo medical tests as stipulated by the insurance company after which the policies are issued. Pre - existing diseases are not covered under this insurance policy. An additional charge will be levied if you wish to extend the tour for longer than the normal tour duration.
  • If any adventure sports are included in the tour package, you shall avail of the same at your own risk having regard to your medical condition. We shall not be liable for any death, injury or other loss due to your participation in such adventure sports, and any release form that you may be required to sign by such person / service provider / club / association / organization / hobbyist / institution will be binding. Please take note that, in case of death of tourist(s) all the arrangements for transportation of the dead body including procuring the death certificate, post - mortem, re - patriation of dead body and all personal effects / property and insurance claims etc. shall be made by accompanying relative and / or accompanying known acquaintances of the deceased. Company shall not be responsible for extending any help for the same. The entire expenses shall be borne by the accompanying relative and / or accompanying known acquaintances of the tourist. The Company or any tour leader shall not be responsible for the same. In case any of the relatives wants to visit the country where the tourist has expired, all the necessary arrangements shall be made by the said relatives only at his / her cost. Please note that you would have a direct contractual relation with the insurer and we are not in any manner directly connected with this relationship. You shall directly submit claims to your Insurance Company. The Insurance Company shall directly pay the settlement amounts to you and any dispute in regard to rejection of claim or adequacy of settlement amount shall be settled by you directly with the Insurance Company.
  • BASIC TRAVEL QUOTA (BTQ)
  • As per the present RBI Regulations, all resident Indians holding Indian passports are entitled to an amount not exceeding USD 10,000 or its equivalent per person, in one financial year for one or more private visits under the Basic Travel Quota. All individuals holding valid Passport, travelling on business are entitled to seek USD 25,000 or its equivalent Foreign Currency for every visit. Individuals are entitled to combine the BTQ and Business Travel quota for their visit abroad. To confirm The US Dollar cash limit for any single visit cannot exceed a maximum of USD 3000 or its equivalent.
  • YOUR TOUR COST FROM BTQ
  • You will pay the total tour amount in Indian Rupees to Cox & Kings Limited in favor of Cox & Kings Ltd along with the completed and signed BTQ Form and other documents which will be required by us for release of the Foreign Exchange towards the cost of the tour. Please see DOCUMENTATION section for documents which have to be provided under KYC norms published by the Reserve Bank of India. It is recommended that the Client should avail the foreign exchange component of the tour cost from the Company under their Basic Travel Quota entitlement.
  • YOUR PERSONAL BTQ
  • The balance amount of the BTQ left after deducting your tour cost can be purchased by you towards your personal expenses while on tour. We recommend that you purchase your personal foreign exchange requirements from our Foreign Exchange Division. It is advisable to carry your foreign exchange partly in cash and partly in Traveller's Cheques / Currency Card.
  • AMENDMENT FEE
  • In case of an amendment / cancellation, any new arrangements will be regarded as an entirely new booking and will be subject to availability and all requests must be made and then confirmed in writing and the Company reserves the right to make a charge of INR 1000 each time a change or amendment is made to a confirmed booking at the Client's request. Please note that in case the amendment request is made within the cancellation period, cancellation charges will also apply as if cancellation was effected on the day the request for amendment is made. The cancellation charges will be in addition to the amendment fee. Terms & Conditions apply.
  • TRAVEL IN ADVANCE AND / OR RETURN ON OWN
  • 'Duniya Dekho' is the Package Tour brand for our group escorted tours and the Company holds airline seats as a group for its passengers on the date of published departures from India and return reservations to India after the tour. Any changes in the departure date or return date is purely subject to availability.
  • AIRLINE DATE CHANGE BEFORE DEPARTURE
  • If you wish to travel in advance or return at a later date after the tour ends and are travelling on an air ticket issued by Cox & Kings, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the market airfare for the changed sector. The same will be quoted by the company to you on your request. Over and above this you are also required to pay an 'Airline Seat Rebooking and Reservation Fee' of Rs. 2,500/- or amount as applicable per person per sector, per change depending on the airline (subject to availability of seats and ticket validity). NOTE: You will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your tour ends.
  • AIRLINE DATE CHANGE AFTER DEPARTURE
  • It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India. If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation Fee" if any, directly to the airline, subject to availability of seats in the same booking class. This fee may range between USD 75 to USD 200 or more per person and we will not be responsible for the same. Terms and Conditions shall apply.
  • AIRLINE CONFIRMATION AND RECONFIRMATION
  • Though you may receive a confirmed air ticket for a particular sector, due to over booking of seats the airline may offload passengers and accommodate them on a subsequent flight for which we will not be responsible / liable. As you are booked on a group fare ticket, please note that seat allotment will be done only when you physically report at the airport check in counter. You are advised to report at the airport check in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats which is not in the control of Cox & Kings. Hence Cox & Kings shall not be held responsible / liable if you do not get seats together or do not get your preferred seats.
  • NOTE: In case you are returning on a later date after the tour ends, the responsibility to re-confirm air tickets 72 hours prior to the departure would be solely yours.
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  • TRANSFER FROM ONE TOUR TO ANOTHER
  • A request in writing for transfer from one tour to another 45 days prior (for Europe & Rest of the world) and 60 days prior(for USA, Australia & New Zealand) to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer Fee of Rs.7,500/- per person will be applicable in addition to the costs for re-processing your visas, medical insurance and air tickets etc due to the transfer to another tour. In case you transfer within the cancellation period, then the cancellation policy will also apply. Terms & Conditions shall apply.
  • PRE / POST TOUR / ADD ON EXTENSION PACKAGES
  • Pre / post tour accommodation / add on packages or extensions etc. are available to you at special rates. You must ensure that you request your Travel Agent for the same at the time of booking your tour.
  • CANCELLATION OF THE TOUR BY CLIENT
  • If you wish to cancel your tour, you must intimate the Company as follows provided that such intimation should be given on a working day within working hours: 0.By fax at 91 22 2270 9161 followed by a written communication to our Registered Office listed below OR 0.By email to contactus@coxandkings. com followed by a written communication to our Registered Office listed below OR 0.In writing on working days within working hours at the Registered Office of the Company:
  • Cox & Kings Ltd,
  • Customer Service, Duniya Dekho,
  • Turner Morrison Building,
  • 16 Bank Street, Fort, Mumbai - 400 001, IndiaIf the Booking Form has been signed by one or more persons for themselves and for others mentioned in the form, then the communication signed by such signatory / s would be treated as a valid communication for cancellation for all such persons mentioned in the form. Similarly if your Travel Agent cancels, it will be deemed and construed that all the clients and you are in agreement with the same. The computation of the period of notice of cancellation shall commence only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. In case of cancellation, the following cancellation charges shall apply:
  • WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
  • (EUROPE & REST OF THE WORLD)
  • Clear 45 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
  • Clear 44 to 31working days prior to the date of departure of the Tour. Rs. 50,000/-
  • Clear 30 to 16 working days prior to the date of departure of the Tour. Rs. 60,000/-
  • Clear 15 to 07 working days prior to the date of departure of the Tour. Rs. 70,000/-
  • Less than 07 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
  • FOR TOURS WITH CRUISE / THIRD PARTY OPERATORS
  • Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%
  • GST of 12.36% applicable over and above all mentioned charges
  • WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
  • (USA & AUSTRALIA)
  • Clear 60 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
  • Clear 59 to 41 working days prior to the date of departure of the Tour. Rs. 70,000/-
  • Clear 40 to 20 working days prior to the date of departure of the Tour. Rs. 80,000/-
  • Clear 19 to 10 working days prior to the date of departure of the Tour. Rs. 90,000/-
  • Less than 10 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
  • FOR TOURS WITH CRUISE Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%
  • GST of 12.36% applicable over and above all mentioned charges
  • It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, nonavailability of travel documents etc. The Company shall not be liable to pay any compensation, interest or damages to you. As per the booking conditions, we are constrained to levy the aforesaid Cancellation Charges in addition to the actual expenditure incurred towards visa, travel insurance, retention charges by overseas supplier etc. You expressly agree to and accept the foregoing clause.
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  • CANCELLATION OF THE TOUR / AMENDMENT BY COMPANY
  • We reserve the right to cancel any tour prior to departure without assigning any reason. In such a situation we would offer you alternative tour dates / tours or you would have the option of traveling as individual travellers or on group tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you without interest after deducting the visa costs, insurance and any other cost incurred by us on your behalf. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expenses incurred by you. However, in the event of the Company exercising its rights to amend or alter any tour / holiday advertised in their Brochure / itinerary after it has been booked but prior to departure, you shall have the option to continue with the tour / holiday as amended or altered or to accept any alternative tour / holiday, which the Company may offer. In either of these above cases the Company shall not be liable to you for any damage, additional expenses, consequential loss / damage etc. suffered by you or to pay any amount as refund.
  • REFUNDS
  • If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible / liable to offer any refund to you. However, at its sole discretion, the Company may give the refund based on various factors such as the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. and the decision of the Company on the quantum of refund shall be final and binding upon you. It would take at least 45 days to process the refund (if due). It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optionals etc. due to any reason whatsoever.
  • APPLICABILITY
  • The above conditions would apply to clients who book on Duniya Dekho Tours, Luxury Escapades Group Tours, Anand Yatra, Gaurav Yatra, Instant Holidays and all Adhoc Groups or any promotions operated by the company from time to time.
  • TRAVEL NOW PAY LATER
  • Book your Tour on our 'Travel Now Pay Later' option by paying for your holidays in convenient monthly installments. This is also subject to the lenders terms and conditions.
  • CONDITIONS
  • This scheme is available to citizens of India between the age of 25 and 60 years, self- employed or having salary income. You must be a resident of the city selected by you from the list below.
  • HOW TO BOOK
  • The scheme is available in limited number of cities only. Just call our offices for information on your selected holiday destination, travel documentation and details of the option. Tick the option of installments in the Booking Form and pay a booking amount and choose the EMI plan from 12, 24 or 36 months that suits you for your balance payments. You could even pay part of the tour price up front and avail the EMI plan for the balance.
  • HOW TO PAY
  • Our executives will do all documentation with the EMI plan right from the pick up of your application form and EMI cheques after approval. This documentation includes a declaration to be given by the traveller in the prescribed format. Your contact details will be forwarded to the bank and the bank executive will answer all the queries relating to the loan scheme and advise you on the final status of your loan. Once approved, the loan cheque would be issued in our name. We also have an EMI plan for senior employees of select companies and persons with good payment history on their credit card, car loan, home loan or personal loan.
  • TIME LIMIT
  • Since your visa, ticket, insurance and the foreign exchange for your tour can be arranged only after the bank approves your EMI plan, you will be required to cooperate with them in the early completion of the EMI plan documentation, so that the approval is received by us within 6 days of your enquiry or booking.
  • FINAL PAYMENT
  • Where your sanctioned EMI plan also covers the full foreign currency portion of the tour price, you need not pay for it separately but hand over all the documents as per RBI rules viz.
  • a. Physically signed BTQ form by the traveller (Only for international travel)
  • b. Signed Photocopy of the first 2 pages and last 2 pages of your passport.
  • c. Valid Visa issued by the country of visit.
  • d. Air Tickets
  • e. Proof of Address by way of copies of Bills of utility services like Telephone Bill, Electricity Bill or Ration Card etc.
  • [If the utility bill that you are providing as proof of address is in the name of some other member of your family, with whom you are living and are closely related, then you would need to provide us such utility bill along with a declaration from the person named in such utility bill stating that you are a relative and are staying with him / her] Also, you would need to provide us the following documents:
  • f. Physically signed booking form by the traveller
  • g. Physically signed Terms and Conditions form by the traveller.
  • Where you have either opted for or have been sanctioned the EMI plan only for part of the tour price, the balance INR or foreign currency of the tour price should be paid directly to us before departure as per the payment schedule. Please note that it is the discretion of the bank to determine the quantum of loan for which you will be eligible based on your documentation and other relevant factors and all the terms and conditions of the same shall be binding upon you.
  • CANCELLATION RULES
  • Delay in your complying with bank's requirements or EMI plan documentation beyond 21 days from booking could result in cancellation of your booking and forfeiture of your booking amount. If your EMI plan is not approved for any reason, you can still travel by paying up the entire tour price up front thereby avoiding any cancellation charges. In case of cancellation of your tour, the provisions relating to cancellation charges would apply as per the time frame prescribed under the cancellation clause.
  • NOTE :
  • You will have a direct relation with the bank. Please note that our role is limited to co-ordination with the banks on your behalf. Granting or rejecting of the loan application shall be the sole prerogative of the concerned bank. As to the interpretation of the aforesaid terms and conditions, the decision of Cox & Kings shall be final and binding upon you. The aforesaid terms and conditions shall be subject to Mumbai jurisdiction. We reserve our right to alter the terms & conditions any time without any prior notice.
  • JURISDICTION
  • This How to Book document is subject to Mumbai Jurisdiction.
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  • Terms & ConditionsDEFINITIONS
  • In the terms and conditions set out in this document, the following terms shall, unless contrary to the context, have the meaning specified. ?"You means the person / s in whose name and / or whose behalf the Booking is made. Alternatively, the reference may be made in the third person as "Tour Participant" / "They" / "Client" / "Them" / "His" / "Her". ?"We" / "Us" / "Company" means Cox & Kings Limited. ?"Infant" / "Child" mean respectively a person below the age of two years and a person more than the age of two and below the age of twelve years. ?"Contractor" / "Supplier" means supplier of any infrastructural facility and shall include hotel managements, airlines, caterers, restaurants, places of entertainment like theme parks, museums, art galleries etc shipping company, railway, ferry, cruise, coach who are to provide the services to the Client. ?"Tour Cost" means the tour cost mentioned in the Price Grid / brochures / online and other payments such as taxes, surcharges etc payable by the client to the Company ?"Brochure" means printed brochure, Website, itinerary, leaflets, booklet, Price Grid. ?"Website" means www.coxandkings.com. ?"Web pages" means pages on the Website www.coxandkings.com ?"Cancellation Policy" means and includes all the cancellation charges levied by the company from time to time, third party cancellation charges etc. as more particularly described hereinbelow or any other documents. ?"Visa Cancellation Policy" means and includes all the cancellation charges levied by the company from time to time arising out of non - granting / delayed granting of visa by the concerned Consulate due to any reason. ?"VISA" means a Certificate issued or a stamp marked (on the applicant's passport) by the immigration authorities of a country to indicate that the applicant's credentials have been verified and he or she has been granted permission to enter the country for a temporary stay within a specified period. (Note: The Company does not have any role to play for issuance / rejection of Visas other than being a facilitator). ?"Jurisdiction" means the geographical area over which a court or government body has the power and right to exercise authority. Parties hereto agree to confer exclusive Jurisdiction to Mumbai Courts / Forums. ?"Terms and Conditions" means these terms and conditions and includes the How to Book Rules, Booking Form, Web Pages, Brochure, Price Grid, Itinerary, Promotion Booklet and other documents as may be notified from time to time"
  • BROCHURE / WEBSITE INFORMATION - DISCLAIMERS
  • We take reasonable care in preparing the brochure, price grid, web pages and other documents and in describing the services therein. However, we are not liable for any typographical / printing errors. Furthermore, brochures may be printed several months in advance and the content may not always be fully updated. We therefore ask you to confirm the current information by contacting us. Please note that the itinerary may have changed. The products and services displayed may have changed. The photos of meals / sightseeing / properties are for reference only and may differ from the actual meals / sights. Distance between places and temperatures are approximate and can change depending on travel, road conditions and climatic changes. Hotels may have to be booked far off from the central place.
  • ITINERARY MAY CHANGE AT ANY TIME
  • We reserve the right to alter, amend, change or modify the tour package and itineraries before or during the tour. We will make reasonable efforts to notify you promptly of such changes / events sufficiently in advance during booking or prior to departure of the tour. If such changes / events occur during the tour, our tour manager or local representative will inform you of the changes on the spot and we solicit your full co - operation in accepting such circumstantial changes. Therefore, no grievance regarding any itinerary / service change which we are constrained to make, will be entertained from the tour participants during or after the tour. Please note that promotional offers may have different terms and conditions which will be in addition to these terms and conditions and the requirements of the booking deposits, payments, deadlines and mode of payment may be defined in such promotions which will be over and above these terms and conditions. Such changes may be necessitated due to factors beyond our control such as Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing etc. Generally, we try to avoid dates when big Fairs, Exhibitions, Olympics etc. and other events are held in certain cities as hotels are fully booked several years ahead. If you have to travel on such dates, you may have to stay in alternate hotels or hotels in other cities. Due to airline's requirements the points of entry and exit in a country may change. We may operate more than one coach per departure date and may for convenience reverse the direction or amend the itinerary. Change in itinerary may also be required or necessitated on account of actions, inactions, defaults or condition of tour participants in the group. We will make reasonable efforts to keep the overall package of services unchanged. However, we shall not be liable to refund any amount or pay any compensation / damages on account of any change in itinerary. In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, we may charge extra for the same at the time of booking or in the course of the tour.
  • GENERAL NOTICE REGARDING BOOKING
  • Please read carefully and understand the contents of the Tour Brochure / itinerary, the 'Terms and Conditions', How to Book Rules, Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking. To effect the booking, we may require you to sign the Booking Form and such other documents as we may deem fit including (without limitation) the 'Terms & Conditions', 'How to Book' rules and 'Price Grid' ('collectively Booking Documents'). Upon executing the Booking Documents and on payment of the prescribed non-refundable interest-free booking amount, a binding contract shall come into existence. We advise you to ensure, before making a booking, that you have and / or you will be able to provide all the required valid and genuine documents and your professional qualifications to enable you to apply for visa, insurance etc. Please go through our web site and check from our staff to ascertain the required documentation. Please note that guests other than tourist are not to be invited on tour by any tourist and they are not allowed to use any of the services of the tour.
  • CONDITIONS OF OTHER THIRD PARTY OPERATORS
  • In the event you are booking through us a tour / travel service of any third party operators like Insight Vacations, Star Cruise etc, the terms and conditions of such third party operators, including their payment schedule, cancellation, refund etc shall be applicable to you in addition to these Terms and Conditions.
  • ONLINE BOOKING
  • You can purchase our services from our sales outlets, agents or franchises. In the alternative, you can register and book your tour / services online through our website. Our website provides the facility of making online booking of tours and services. However, we cannot give any guarantee or warranty with respect to the website booking engine which could malfunction due to well-known reasons including software or network errors. We have incorporated all modern protection technologies to ensure that information concerning you or your payments is kept secure and confidential. It is made clear that the online booking shall be effective once you confirm the terms and conditions, as follows. During the course of online booking on our website, you will have the opportunity to go through our terms and conditions and privacy policy, which are displayed on our website and which you will need to confirm and accept in the course of booking online. Further, you will also need to send us a hard copy of the said signed Terms and Conditions confirming that you have read, understood and accepted the Terms and Conditions and other applicable documents including Brochure and / or, Itinerary and / or Price Grid and / or promotion booklet etc. We would also require a copy of the first two pages and last two pages of your passport which show the date of your passport, place and date of issue and expiry, amongst other documentation. Please see under the 'documentation' section for the list. The Company reserves the right to decline to register any person / s for any tour or to cancel their registration without assigning any reason.
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  • ONE / SOME MEMBER(S) MAY SIGN BOOKING DOCUMENTS ON BEHALF OF A GROUP
  • In case of one or more but not all tour participants named in the Booking Form sign the Booking Documents, it shall be deemed that the signatories have been duly authorized by all such tour participants to sign on their behalf assuming full responsibility and accordingly it shall be deemed that all such tour participants have signed the booking documents.
  • YOUR TRAVEL AGENT CAN SIGN THE BOOKING DOCUMENTS ON YOUR BEHALF
  • Where tour participants are booking through a travel agent, if such travel agent signs the Booking Documents, it shall be deemed that such signature is for and on behalf of all the tour participants named in the Booking Form assuming full responsibility. It shall be deemed and construed that all such tour participants have duly authorized the said travel agent to sign the Booking Documents on their behalf.
  • CONTRACT SUBJECT TO SIGNATURE AND PAYMENTS
  • Please note that there is no contract between the Company and the tour participants until the Booking Documents are signed and received by the Company and the Company has also received the specified non-refundable interest free booking amount. The full payment must be received in accordance with prescribed payment schedule. If not paid in accordance with the payment schedule the company reserves the right to cancel the booking with consequent forfeiture of booking amount and apply scale of cancellation charges as mentioned in the brochure. Any payment that you make to your Travel Agent would not constitute payment to the Company until the same is remitted to the account of the Company.
  • CANCELLATION / AMENDMENT BY COMPANY
  • We reserve our right to amend or cancel the tour booked by you, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, we will offer you alternative tour dates / tours or you would have the option of traveling as individual travellers, not as part of the original tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you without interest after deducting any costs incurred by us on your behalf, within a period of forty five days from the date of amendment or cancellation. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expense incurred by you.
  • CANCELLATION OF BOOKING BY YOU
  • Should you wish to cancel your booking, you must notify us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your letter, since we can act only on receipt. Please state the reason for your cancellation as it may be covered by your insurance policy. Claims must however be made direct to your insurance company. The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damage are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages.
  • WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
  • (EUROPE & REST OF THE WORLD)
  • Clear 45 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
  • Clear 44 to 31working days prior to the date of departure of the Tour. Rs. 50,000/-
  • Clear 30 to 16 working days prior to the date of departure of the Tour. Rs. 60,000/-
  • Clear 15 to 07 working days prior to the date of departure of the Tour. Rs. 70,000/-
  • Less than 07 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
  • FOR TOURS WITH CRUISE / THIRD PARTY OPERATORS
  • Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%
  • GST of 12.36% applicable over and above all mentioned charges
  • WHEN A CANCELLATION IS MADE CANCELLATION CHARGES PER PERSON
  • (USA & AUSTRALIA)
  • Clear 60 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount
  • Clear 59 to 41working days prior to the date of departure of the Tour. Rs. 70,000/-
  • Clear 40 to 20 working days prior to the date of departure of the Tour. Rs. 80,000/-
  • Clear 19 to 10 working days prior to the date of departure of the Tour. Rs. 90,000/-
  • Less than 10 clear working days prior to the date of departure of the Tour. 100% of Tour Cost
  • FOR TOURS WITH CRUISE /THIRD PARTY OPERATORS Less than clear 80 - 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100%
  • GST of 12.36% applicable over and above all mentioned charges
  • If you wish to cancel your booking, you need to inform us by any of the following methods, provided that such information should be given on a working day within working hours: 0.By fax at 91 22 2270 9161 followed by a written communication to our Registered Office listed below OR 0.By email to contactus@coxandkings.com followed by a written communication to our Registered Office listed below OR 0.In writing on at the Registered Office of the Company: Cox & Kings Ltd,
  • Customer Service, Duniya Dekho
  • Turner Morrison Building, 16 Bank Street,
  • Fort, Mumbai - 400 001, IndiaIf the Booking Documents have been signed by one or more persons for themselves and for others mentioned in the Booking Form, then the communication signed by such signatory / s would be treated as a valid communication with full responsibility for cancellation for all such persons mentioned in the form. Similarly if your Agent seeks cancellation, we will act on the basis that he has been authorized or instructed by you to cancel and shall accordingly effect cancellation. Cancellation shall take effect only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. However, in the following cases you shall be deemed to have cancelled the tour even if no cancellation notice is issued by you:
  • (i) In case of visa rejection, you would be deemed to have cancelled on the date of intimation of such rejection. Please see our Visa Guidance section for further details
  • (ii) If you fail to pay the tour costs in time or if you commit any other default in relation to your booking, we may treat such failure or default as a cancellation of the booking by you. In such case, the cancellation charges shall be computed with reference to the date on which we issue you a notice of cancellation;
  • (iii) If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the highest cancellation charge. You expressly agree to abide by the foregoing terms and conditions.
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  • AMENDMENT OF BOOKING BY YOU
  • If you wish to amend or change your booking, you have to communicate your request to us in writing. Such requests for change or amendment will be accepted subject to availability. Please note that: (1) The amended or changed booking will be regarded as a new booking; (2) An amendment fee of INR 1000 is payable in case of every amendment or change; and (3) In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges specified in the preceding section. Terms & Conditions shall apply.
  • TRANSFER FROM ONE TOUR TO ANOTHER
  • A request in writing for transfer from one tour to another 45 days prior (for Europe & Rest of the world) and 60 days prior(for USA, Australia & New Zealand) to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer fee of Rs. 5,000/ - per person will be applicable in addition to the costs for re-processin

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  • Bangkok, Thailand, Asia

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Terms & Conditions

Payment Terms & Methods :
* Some Advance Percentage of total booking amount * Airfare/Transport fare to be paid full at one time in advance.

Cancellation & Refund Policy :
* Upon cancellation, refund will be made after deducting the Retention Amount. * Retention Amount varies as per the number of days left before your package start date.

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About Pg Ila Travels india pvt. ltd.

Whether You Want to Turn Into a Weekend Warrior Riding in the Wobbly Sledges and Trekking On the Mountains, or Simply Want to Spend the Fortnight Exploiting Your New Found Sainthood in the Holy Shrines, We have a Tour for You! Pg Iia Travels is a Notable Tour Operating Company Nestled in Chidambaram, Tamilnadu. We Organize Tours all Over India and Offer Many Theme Based Holiday Packages to South India. Read More...

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Tour Packages for 9 Days and 8 Nights

Bangkok Tour Package

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