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Mauritius is an island nation off the southeast coast of the African continent in the southwest Indian Ocean. It is located east of Madagascar. The main island is of volcanic origin and is almost entirely surrounded by a coral reef that poses maritime hazards. The government is a parliamentary democracy; the chief of state is the president, and the head of government is the prime minister. Although state monopolies exist, Mauritius has a mixed economic system which includes a variety of private freedom, combined with centralized economic planning and government regulation.
Day 1 : Mauritius - Arrival
Upon arrival at Mauritius International Airport, clear the immigration and you will be met by local representative who will assist you with the transfer to the hotel in Mauritius.
Prior to travel, it is recommended that all travellers fill out the Mauritius All in One travel form, which you can access via the link below. It will generate a PDF document with a QR Code. Please print a hard copy of this completed form and present it to Health Officials on arrival at Mauritius Airport.
Overnight stay at hotel in Mauritius.
Flight Transfer Lunch Dinner Hotel Stay
Day 2 : Mauritius - Full Day Ile Aux Cerfs
After breakfast, proceed for Ile Aux Cerf Island Tour
Ile Aux Cerf Island Tour: Reach Belle mare beach where you can enjoy water sports activities at an additional cost. Proceed to Trou d’eau Douce village to experience a thrilling speed boat ride across to the island of Ile Aux Cerf. Revel in the beauty of fine white sand and clear blue waters.
Overnight stay at hotel in Mauritius.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 3 : Mauritius - Leisure Day
Today the day will be at leisure. Enjoy breakfast at the hotel. Use the day to relax yourself completely before we start with the sightseeing tours from the next day.
Overnight stay at hotel in Mauritius.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 4 : Mauritius - Full Day North Tour
Full Day North Island Tour: Proceed to explore the northern region of the island. Begin with a city tour of Port Louis, enjoy visits of Fort Adelaide – Citadel including the Viewpoint, Visit the World Unique Tea Factory – Kuan Fu Tea, Visit Caudan waterfront and shopping arcade, Stop at the Bagatelle Mall of Mauritius for shopping.
Overnight stay at hotel in Mauritius.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 5 : Mauritius - Leisure Day
Today the day will be at leisure. Enjoy breakfast at the hotel. Use the day to relax yourself completely before we start with the sightseeing tours from the next day.
Overnight stay at hotel in Mauritius.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 6 : Mauritius - Full Day South Scenic Tour
After breakfast, proceed for the full day South Island Tour
Full Day South Island Tour: Proceed for a full day tour of the exotic Southern region of this Island. Visits of the famous volcanic crater - Trou Aux Cerfs, Ganga Talao - Grand Bassin Shiv Temples, visit the model ship factory, Visit the duty free shop- Adams and visit to La Vallée des Couleurs Nature Park (entrance fee included
Overnight stay at hotel in Mauritius.
Breakfast Sightseeing Lunch Dinner Hotel Stay
Day 7 : Mauritius - Departure
Enjoy breakfast at the hotel. Check out of the Hotel (Standard check out time is 1100hrs) and later transfer to airport for flight back home
Breakfast Lunch Transfer Flight
| No of pax | Age Limit | Price per pax (Rs) |
|---|---|---|
| Adult | Above 12 years | INR 59875 / Adult ( With Tax ) |
* Mentioned prices may vary depending upon date of travel, hotel availability, surge pricing and seasonal rush.
Payment Terms & Methods :
PAYMENT SCHEDULE:
Booking amount = INR 50,000/- per person to confirm the booking
Balance amount to be cleared 60 days prior to start date of the tour.
Cancellation & Refund Policy :
But we actually don't want you to see this - We believe you deserve holidays..
Cancellation done by/ for/ due to:
Guest cancels the tour due to any personal reason:
After booking guest may have any personal reason like non sanction of leave, exam postponement, illness, family emergency etc. which leads to cancellation of their tour/ package.
Date of the cancellation request email sent by the guest (unless decision withheld or changed), will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
Considering the safety of the tourists, Neem Holidays Pvt. Ltd. is compelled to postpone/ reschedule the tour under force majeure situation or due to uncontrollable factors at the destination, however guest/s do not wish to continue and cancel the tour:
Neem Holidays Pvt. Ltd. reserves the right to cancel/ postpone/ re-schedule any tour under force majeure situation like natural calamity, epidemic, pandemic, terrorist activities, political unrest, curfews, local riots, government orders etc. or uncontrollable factors like airline operation/ schedule change, disruption due to political/ sports/ local/ VIP event etc. at the destination considering the safety of the tourists.
Under any such force majeure situation/ uncontrollable factors, no refund - fully or partially will be applicable. As refund is not applicable, guest will be required to choose the next possible future date of the same tour. If there is any price difference for the future tour, guests will have to pay the same before the tour departure.
To reschedule the tour in force majeure situation/ uncontrollable factors, Neem Holidays Pvt. Ltd. will send the request to all the concerned associates like airlines, hoteliers, transporters etc. for their cooperation and assistance in postponement of the services. In case these associates are not in a positon to consider the request, then actual cancellation charges may apply.
If guest wants to change the destination, then decision will depend on the cooperation of the associates like airlines, hoteliers, transporters etc. Such a decision will require time and will be given as early as possible. If the selected tour’s price is more, then guest will have to pay the difference before the tour departure. In case the tour price is less, then the remaining amount will be kept in a credit shell with Neem Holidays Pvt. Ltd.. No refund is applicable for the credit shell.
Guest cancels the tour due to non-acceptance of change in itinerary/ service:
For the betterment of the itinerary or under unforeseen situation, Neem Holidays Pvt. Ltd. reserves the right to add/ delete/ exchange the sightseeing place/s or any other service and on this ground guest will not be able to withdraw from the tour.
In this case if the additional sightseeing or service requires extra charge then it will have to be paid by the guest.
If any guest is not willing to accept the said change, then guest will have to cancel the tour and cancellation charges as per the Cancellation Policy will be applicable.
Deemed Cancellation - Guest’s booking stands cancelled due to visa rejection/ delay:
Rejection/ delay of visa will lead to deemed cancellation and the booking will stand cancelled without any intimation or confirmation from the Guest.
Visa rejection date will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
Guest can re-apply by paying additional visa charges, however granting of visa is at the discretion of the respective Consulates and Neem Holidays Pvt. Ltd. will not be responsible for the same.
If visa is not granted even for the second time, the cancellation charge will be based on the date of the rejection of the second visa application.
If no intimation of visa (granted/ rejected) is received from the respective consulate/ embassy before the tour departure, then it is considered as deemed cancellation and cancellation charge will be applicable.
In case of ‘group booking’, if visa of an individual in a group is rejected or delayed and the rest of the group cancels the tour then cancellation charges as mentioned in the Cancellation Policy shall be applicable to the entire group.
When visa is received from consulate, it’s copy is sent to the guest via email by Neem Holidays Pvt. Ltd., however sometimes consulates dispatch the passports directly to the guest’s residence. In both the cases it is the responsibility of the guest to check the visa sticker/visa copy and verify that the personal details and visa validity is accurate. Due to any incorrect details, if the immigration office does not allow the guest to leave or enter the country, then Neem Holidays Pvt. Ltd. will not be responsible for any refund / losses / consequences.
In certain cases, where air ticket/ visa is processed more than 91 days in advance, there along with regular tour cancellation charges, additional actual charges on account of air/visa fees will be applicable.
Deemed Cancellation - Guest’s booking stands cancelled due to the non-payment of partial/ full tour price:
Guest is required to pay full tour price at the time of booking/ 60 days/ 45 days prior to the tour departure date. If the payment is not received during the mentioned time frame, then Neem Holidays Pvt. Ltd. reserves the right to cancel the booking without any written notification from the guest and forfeit the paid amount.
In such case, Neem Holidays Pvt. Ltd.’s cancellation notice date will be treated as the deemed cancellation date and cancellation charges will apply as per the Cancellation Policy.
Deemed Cancellation - Guest’s booking stands cancelled due to ‘No show’ or absence on Day 1 of the tour:
If any guest fails to join the tour on day one, it is termed as ‘No Show’ and will be treated as deemed cancellation and no refund will be applicable.
All services will stand cancelled and 100% cancellation charges will be applicable, unless the guest notifies Neem Holidays Pvt. Ltd. about joining the same tour later at their own expense.
Deemed Cancellation - Guest’s tour stands cancelled due to discontinuation from ongoing tour:
If Guest discontinues/ terminates the tour for any personal reason, it is termed as deemed cancellation and no refund will be applicable.
Neem Holidays Pvt. Ltd. team will assist the guest to book the required services, however all expenses for the same will have to be paid by the guest immediately in advance.
Single (Solo) Guest sharing a room with other guest, cancels the tour:
Single guest should ideally book on speciality tours such as Women's Special/ Seniors Special/ Adventure Special etc., where Neem Holidays Pvt. Ltd. guarantees a room partner and guest saves on the single occupancy charge.
If a single guest is travelling alone on a regular tour, then s/he will have to pay single occupancy charge. If s/he gets a room partner for the tour and shares the twin/ double room for all tour days, then the single occupancy charge will be refunded to the guest within 10 working days of tour completion.
In case of cancellation by one of the room sharing partners, no refund of single occupancy charge is applicable.
In all the above situations, the following cancellation charges will be applicable:
Cancellation received number of days prior to Tour Departure - Cancellation Fee applicable on Net Tour Price (per person)
D-01 to 30 - 100%
D-31 to 60 - 50%
D-61 to 90 - 25%
D-91 to 365 - Cancellation of the booking amount and the remaining amount as a credit note.
The above cancellation charges include various direct and indirect expenses incurred for preparation and operation of the tour.
Neem Holidays Pvt. Ltd. is not liable to give any details or bifurcation of the tour price or the cancellation charge.
Any refund payable to the guest as per the Cancellation Policy will be paid within 10 working days of receiving the final confirmation of cancellation request from the guest.
Cancellation of the tour by Neem Holidays Pvt. Ltd.:
Neem Holidays Pvt. Ltd. reserves the right to cancel any group tour/ package due to any operational reason or inadequate participation of the guests required to operate a group tour. In such case, cancellation of tour shall be communicated to the guest on their registered email/ telephone/ sms.
Neem Holidays Pvt. Ltd. will not be liable to pay any interest on the tour amount paid by the guest.
Neem Holidays Pvt. Ltd. owes no responsibility for any additional expense related to any other arrangements made by the guest on their own.
A guest willing to take any other tour can do so in consultation with the respective Travel Advisor. Excess / short payment, if any for the new tour will be refunded/ collected, to/ from the guest.
Right of Admission and Termination:
Neem Holidays Pvt. Ltd. reserves the right to deny any booking or cancel the accepted booking of any guest without divulging any reason or giving any justification.
Neem Holidays Pvt. Ltd. reserves the right to terminate the tour of any guest while on tour if the guest does not follow the group tour decorum or misbehaves/ create nuisance to the co-passengers/ Tour Manager/ coach captain/ local citizens/ officials etc. Under such circumstance guest will have to make arrangements for their return travel on their own and no refund is applicable.
Transfer of Tour:
If guests wish to transfer their original tour to a new tour for any reason, then such transfer is treated as cancellation of the original tour and hence a fresh booking of the new tour has to be made. Cancellation charges will apply on the net tour price of the original tour. For the new tour, prevailing tour price and discounts will be applicable.
If guests wish to transfer the tour, they will have to communicate in writing to the Travel Advisor. Such requests will be accepted subject to availability.
Merging of Tours:
Neem Holidays Pvt. Ltd. reserves the right to merge two or multiple tours when there is inadequate participation of the guests in a single tour or for any operational reason. Seat allocation in the coach will happen as per the booking date priority of the merged tours.
Refund:
Neem Holidays Pvt. Ltd. reserves the right to determine the quantum of refund payable to the guest in case of cancellation, transfer or amendment of the tour. Refund is calculated on the basis of various factors such as the cancellation date, reduction in tour capacity, contractual agreement and cancellation policies of associates like airlines, hoteliers, transporters etc. The decision given by Neem Holidays Pvt. Ltd. on the quantum of refund according to the Cancellation Policy.
As per GOI regulations any refund from Neem Holidays Pvt. Ltd. for both, Indian or International tours will be paid only in Indian rupees by A/C payee cheque/ NEFT/RTGS, even if guest has made the tour payment partly or fully in foreign currency.
Refund is always processed in the name of the family head marked on the booking form or in case of ad-hoc/corporate group it may be in the name of the institution/company who has made the payment on behalf of the group.
Neem Holidays Pvt. Ltd. is not liable to pay any interest on the tour amount paid by the guest/s.
Convenience Charge for the payments made by Credit Card, Debit Card, Online Transfer etc., is non-refundable.
Tax Collected at Source (TCS) for international tours is non-refundable as it is deposited with the income tax department and recorded on guest’s registered PAN. TCS once paid cannot be reversed, however can be claimed by the guest while filing their annual Income Tax Returns.
In case of force majeure/ uncontrollable situation Neem Holidays Pvt. Ltd. reserves the right to levy non-refundable ‘tour transfer charge’ or ‘service charge’ for standalone service.
For FIT/Customized packages, Holiday Design Fee charged at the time of enquiry is non-refundable in case guests do not book the holiday with Neem Holidays Pvt. Ltd..
When tour price includes visa fee and if consulate/ VFS/ embassy procedure requires visa fee payment directly by the guest, then visa fee reduction will be given at the time of booking or will be refunded within 7 working days of submission of visa payment receipt by the guest.
When tour price includes visa fee and guest holds a valid visa for the tour, they are required to submit the visa copy at the time of booking to avail the reduction of the visa fee. In case of unforeseen circumstances if tour reschedules then guest will have to get the visa done according to the new schedule and bear the costs of the same.
Aksellent Holidays View Profile
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About Aksellent Holidays
Based in Virar (Maharashtra), Aksellent Holidays is the official franchise partner of a branded travel company “Neem Holidays” established in 2023. We mainly conduct tours for Vietnam and Indonesia.
With the collaboration of a number of travel agents in Vietnam and Indonesia, we connect travelers/holidaymakers to all scenic spots in these beautiful destinations. In our Vietnam tour, we cover places like Honoi, Halongbay, Hochi Minh City, Danang, etc. and in our Indonesia tour, we cover places like Sentosa Island, Universal Studio, Marina Sky Park, Garden By The Bay, etc. We provide reliable tour guides who are knowledgeable and highly responsive to the desires of travelers during their vacations in Vietnam and Indonesia. We offer a variety of tourism activities in Vietnam and Indonesia with more emphasis on tourists’ entertainment and having beautiful experiences.
We are a professional & trusted tour operator that provides the best tour services in Vietnam and Indonesia by targeting a sense of long-term relationship and friendship with customers and travel partners.
Our team members are multi-lingual & highly professional and will guarantee the best service delivered to our guests. With their support, we are providing all aspects related to the purpose of unmatched service in the tourism industry and adjusted to the essential product categories ranging from transportation and hotel accommodation, to tour programs. We are providing honeymoon packages, romantic holiday packages, and beach tour packages for Vietnam and Indonesia.
We are available for FIT leisure travels and group travels. We are your one-stop solution for all your travel needs in Vietnam and Indonesia. Our tours and itineraries are flexible and customization, we will answer all the questions and design the package base on your request. So, please let us know if there is anything we can arrange for your next plans for Vietnam and Indonesia today!
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Aksellent Holidays
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