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Ramesh BR - Bangalore Reviewed: 04 Apr 2023
Review by Ramesh BR
2/5
Zubi Tours and Travels was introduced to me by a friend who was happy with their services for his Kashmir trip recently. However for me it did not turn out to be very good. The main reason being that the team did not understand my special requirements in spite of my constant mentioning. I had asked for 4Star or higher , since we were senior citizens. And had asked for specific locations. All these were ignored and the agent came out with standard printed pamphlet each time. The hotels were not of my taste, so I had to book independently different ones. The vehicle given was of poor quality The driver was very moody and would sometimes park at long distances away making us walk a lot. He delayed us by 30 mins on the departure day causing us severe tension to catch out flights on time. The communication from Agent was also not good and each time we had to call to check the program . the agent never met us at Srinagar. The only good part was Vaishno Devi part of the trip